Coaches HVAC is five star all the way. I had another company come to my house last Friday and he told me that whoever installed my thermostat last, that they must of touched the wires and that caused a lot of damage to my heater. I said oh my goodness what kind of damage? He said it caused damage to two diodes and I said how much will that cost and he said $950 dollars. I am so glad I called Coaches HVAC. I called Chris Curtis (the owner) Friday night and he had one of his employees out to my house in a couple of hours. His employee Pryole was very professional and took pictures of my heater and explained that whoever put in my thermostat didn't cause damage. Also, he explained I have only one diode not two and there was nothing wrong with my diode on my heater. In addition, he showed me a picture of my motherboard and explained that is why my heater wasn't working. The part was ordered and the technician fixed my heater tonight and I'm warm again!!!!! I'm glad I got a second opinion with a honest company!!! If you ever need someone to work on your heater or air conditioner call Coaches HVAC. You won't be taken advantage of. They are honest and five star all the way.

Two years ago our AC unit went out! I am grateful that we had home insurance. Our provider sent us to Coaches HVAC. During the process, we were told it was in our best interest to not only replace our AC, but also our heater… even though there was no problem with out heater. We were skeptical. Eventually we decided to replace the AC and heater. It was the original AC/Heater from a home built in 2006.

At first our heater did not work, but we did not find this out until the following winter season, because everything was replaced going into the summer season. The AC has always been on point and it cooled our home quickly. The brand new AC was amazing! When winter hit, we went to turn on our new heater… and it would not work at all. We checked our warranty and everything had passed. We were so upset.

Instead of reaching out to our insurance, we reached out to Coaches HVAC to fix the system because they put in! This business stands behind its product and their work. I worked directly with one of the owners, who was attentive and understanding. It took a few weeks, but they got everything fine tuned and dialed in. Imagine spending thousands of dollars out of pocket, even though it was covered by insurance, and what you bought did not work. I am so grateful to the employees and the owners. They show-up when they tell you and they were respectful to us and our home. They care about their customer’s peace of mind and their product. If you are looking for a company that does great work, stands behind their product, does what they say, and cares about customer service, then you are done searching! This is it! Thanks again to this amazing team!

If you don’t believe me… look at their rating! The proof is there for a reason!

Our air conditioning stopped working during the 100 degree stretch a few weeks ago. My homeowners insurance referred me to Coaches HVAC and I called them, with fingers crossed, that they wouldn't be too busy to fix our air conditioner. I was informed that they were booked up through the next week. Once I sufficiently explained to the gentleman that we were in dire need of cool air, he found a way to squeeze us in a day later ( a Friday at that!). The temperature was supposed to climb to 107 that weekend but lucky for us, our air conditioning was humming along just fine because of a quick, efficient and kind response from Coaches HVAC. A million thanks! If you need HVAC services, call them, you won't be disappointed.

Hardworking installers Bobby and Logan quickly and efficiently replaced our worn out A/C unit with a brand new one on a sweltering summer day (outdoors 103°; attic 140°). They were professional, helpful and provided excellent customer service. Owner Chris is knowledgeable and responsive to questions. We highly recommend Coaches HVAC ExtraordinAIR!

Saved us $10,000!!!! Honest Company! Our home warranty sent another company to inspect our A/C system and they said that our HVAC and ductwork needed to be replaced. I was skeptical about that company and asked for a 2nd opinion, Coaches came out and said that our A/C system was running perfectly and no reason to replace! I was shocked, but glad that I forced the warranty company for the 2nd opinion! I had to fight them to have Coaches replace my ductwork instead of the first dishonest company! Coaches is a FAR superior company, that explained what the issues were and how they will not only replace the ductwork but also redesign it for better distribution of air. Brandon, Bobby, and Joey were on time and professional, made sure to cover areas around the attic and clean up after they were done. Don't hesitate, call them!

Not sure where to start by not writing a long story. I have been taken by other companies and not getting answers or completing a job. Coaches from very beginning understood my concerns and made sure I would get answers and job complete. I had a new unit installed and my techs Bobby and Logan were on time and professional. I knew my questions and concerns were being answered correctly and I felt as ease. Bobby and Logan absolutely took their time and did a fantastic job. They found the root of the issue and will be back with plan of action. I would highly recommend this company for any HVAC needs.

Happy Customer
Elizabeth (Libby)

I was assigned to Coaches from my home warranty policy when our HVAC did not cool properly.Skeptical they were in Stockton and we lived in Sacramento where all the big boy HVAC companies are,but I read their reviews and was amazed by the 5 stars by so many.
Well,they deserve 10 stars trust me. Joe Warren came out to diagnosis the problem the very next day I submitted the claim. On time with a call before he got there. Professional,yet friendly,he found the issue quickly.The unit repairable,he ordered the part and the Home Warranty company covered everything. Took a week to get the part, but we understood that if the repair did not work, then a whole new HVAC unit would also be the next move...and is covered under America home warranty. BUT that is not why the 5 stars...The 5 stars are because of the way Coaches treated us. They kept in touch,told us what to expect along the way, and when Joe came back to install the part his expertise was readily obvious. His office returned my calls when needed and I felt like I was important to them. Joe even tried to sweep the area around the unit inside the house as he had a little dirt on his shoes (funny,but seriously a step above what we expected)...I called this morning to tell the sweet little office girl to tell the owner that we were exceptionally pleased with their concern for detail as the job went from the beginning to the end..Bravo, and now I know why the name of the company carries ExtraodinAir...and yes I have you on speed dial...Thanks Team Coaches....well done in my books.

They have been taking care of our system for years. Trevor, and all of their technicians, are great! We highly recommend them!

I've been very happy with this company. When they say they're gonna be there, they show up. When the technician arrives, they've always been very polite. Very knowledgeable to do their job well, clean up after themselves. I definitely recommend Coaches HVAC service has been impeccable. My outside unit needed a part and they had the part in stock with them and they fixed it right away. When they arrived they didn't even know what the problem was so it's nice to know that they have common parts for common problems. I recommend Coaches HVAC to everybody.

Stephen Jeffrey is a great technician and above all respectful. They literally do go above and beyond to make there customers happy, i called them twice at 8pm and they literally came out both times the very next day to take care of my system. If you want a reliable company that puts all there customers at the top of the list, you gotta use Coaches ExtraordinAIR you will not be disappointed TRUST ME.

Coaches, brought their A game installing my AC, furnace, and hot water heater in my 1975 home. He brought everything up to code no matter what the city threw at us. Most importantly he did a great job and stayed within my budget.

I had previously written a 1 star review as I had an interaction with a former employee of this company who no longer works there.
The owner of the company contacted us and was incredibly kind and gentle in his response for a review we wrote that did not reflect a current employee, rather a former employee who now works elsewhere.
As a fellow business owner, I have HUGE respect for the owner Joseph - I wish there were more people around like him and his current team.
Thank you for reaching out and thank you for the followup - your team and your company deserve glowing reviews and I hope anyone local does reach out to you and get to experience your exceptional customer service.
Thanks!

It's been great having them service my system. I had an issue with my AC that required running a new wire from upstairs down to the AC compressor. They installed it quickly and cleanly. The office staff is also very friendly, highly recommended.

Had a great experience with Coaches HVAC. They went out of their way to help fix the condensation issues we were having

Called Coach's and received service within 1 hour. Maintenance person was Devon. Replaced air filter, fixed flame sensor. Was finished in less than 1hour. Courtesy, clean, honest, efficient. Thank you. Most definitely will subscribe to Diamond Maintenance Program. Preventive maintenance twice a year. Thanks again to Devon and Chris.