We signed up to have our heater and AC maintenanced regularly before the peak months. Today was our first service with Coaches, and Pryole Taimalelagi was the technician. He was very professional, courteous, and knowledgeable. He went above and beyond and also provided some recommendations that would help us save on our energy bill. We were very impressed with the service and will definitely keep the service that we signed up for.

Absolutely recommended using Coaches HVAC
Initially communicated via Yelp email over weekend and on Monday I telephoned them and set up same day appointment.
WOW, wow, wow - great customer service from Ken & Chris who repaired damaged duct and cleaned up after themselves.
Thank you for doing a Great Job !!

I have used Coaches HVAC for about 13!years and they get the job done right. They are very reliable and most importantly, they are HONEST. Chris is truly an amazing person, greatly appreciate everything you have done for me over the years.

It's been great having them service my system. I had an issue with my AC that required running a new wire from upstairs down to the AC compressor. They installed it quickly and cleanly. The office staff is also very friendly, highly recommended.

Stephen Jeffrey is a great technician and above all respectful. They literally do go above and beyond to make there customers happy, i called them twice at 8pm and they literally came out both times the very next day to take care of my system. If you want a reliable company that puts all there customers at the top of the list, you gotta use Coaches ExtraordinAIR you will not be disappointed TRUST ME.

They always get the job done right! Professional and trustworthy. I always pick them when we have HVAC issues but they're always booked

Love these guys!
I've been using Coaches for years, and have nothing but great things to say. They are always very quick to respond, they've always sent a tech to me the day that I call, and have things fixed within hours. I have sent tons of referrals who have also gotten the same service. I never have sticker shock, pricing is more than fair. The techs are always friendly and they always show me what's going on. They explain exactly what they are going to do to fix the problem, so that you know what to look for and how to take care of things after they leave. Extremely trustworthy, excellent customer service, more than fair pricing, and most importantly, they care. I can send anyone to them, and I know that my friends and family will be taken care of, hands down the best HVAC company in the Central Valley.

5 stars for service tech Pete // 3 stars related services = 4 stars overall

I had a great experience with Pete. He was courteous, did good work, and was helpful beyond just the repair (advice on thermostats and install, etc.)

There were a few issues outside of this though:
- Scheduling was confusing and delayed. I was getting conflicting information via calls/text/email and in the end they mixed up and had to reschedule. It was confusing and frustrating.
- I asked for a detailed estimate of the cost (parts, labor, etc.) and never got it. They only gave me a final cost and initial visit cost.
- The price seems steep for the work involved but I was happy with Pete so it was ok.

Heating system seems to be working well and we have much more even temperature across the house.

I would use Coaches again but would be more clear about scheduling and pricing. The most important part is the work done and that was great.

These HVAC people know what they are doing! Had a CO alarm that kept on going off every 30 minutes after my wall furnace was turned on. It was getting cold and had a few other repair people come by who said a duct cleaning was needed. That is when I contacted Coaches HVAC and asked for a duct cleaning. Here is what sets them apart. Instead of just coming and doing exactly what the previous person recommended they diagnosed the root cause of the problem.

The root cause of the CO alarm that keeps going off is because of soot build up in the heat exchanger and the duct. If I replaced the wall furnace only then a year or so later the CO alarm would go off. If I only cleaned the duct then after a few years then the duct would get soot again then again another cleaning would be needed. With the duct replacement (see picture) they guarantee the workmanship for lifetime. Now for the rest of this wall heater and potential a few more after (Most likely decades) I would not have to worry about potential harm to my health.

Thank you CoachesHVAC for your amazing work!

Awesome. Awesome at scheduling. Very knowledgeable folks. In and out with no fuss. Wham bam job done... very rare these days. Big thimbs up. Thank you.

Stephen and Trevor did a fantastic job. We have floor heating and most companies just said "no we don't do that". Stephen and Trevor were meticulous in figuring out how everything worked and resolved my issue. They got a standing ovation when they left

AC went out Coaches HVAC was quick to come out and fix the issue. Excellent work and great service! Would highly recommend!

I had previously written a 1 star review as I had an interaction with a former employee of this company who no longer works there.
The owner of the company contacted us and was incredibly kind and gentle in his response for a review we wrote that did not reflect a current employee, rather a former employee who now works elsewhere.
As a fellow business owner, I have HUGE respect for the owner Joseph - I wish there were more people around like him and his current team.
Thank you for reaching out and thank you for the followup - your team and your company deserve glowing reviews and I hope anyone local does reach out to you and get to experience your exceptional customer service.
Thanks!

Had some work done to my AC through my home warranty and Coaches HVAC was very professional and did a great job. Even though it took a little longer than I hoped due to a part needing to be ordered, they were always good about keeping appointments and communication. Joe came out twice and was very professional, and completed his work as quickly as possible. One other employee had to come out and he was also very professional. I would recommend their services to anyone in the Stockton/Modesto area.

I was refered to Coaches via a home warranty service to have my air conditioner and gas furnace converted over to a heat pump. The home warranty offered a substandard option for replacement. I expressed concern regarding the quality, Coaches worked with me to come up with a much better option at a very reasonable price. During the installation, there were a number of issues that arose but the team did a wonderful job of getting everything taken care of. This is a company that wants to build long term relationships and given this interaction, I plan to work with them on future projects. Highly recommend.