These guys are the real deal. I was prescribed them through my home warranty company American Home shield and of course I am always a little nervous about who they send to you especially because the company is in Stockton but I was pleasantly surprised Stephen Jeffery from Coaches gave me a call when he was close which was much appreciated. He was very professional and he was done in just about an hour and a half.

In addition to this, I told one of my buddies about them and he called, they were at his house the next day and also finished fixing his AC at a fair price in under 1.5 hours also, so my experience was not a fluke. Not a shock that these guys have so many high marks. I would Recommend to everyone.

Coaches HVAC is five star all the way. I had another company come to my house last Friday and he told me that whoever installed my thermostat last, that they must of touched the wires and that caused a lot of damage to my heater. I said oh my goodness what kind of damage? He said it caused damage to two diodes and I said how much will that cost and he said $950 dollars. I am so glad I called Coaches HVAC. I called Chris Curtis (the owner) Friday night and he had one of his employees out to my house in a couple of hours. His employee Pryole was very professional and took pictures of my heater and explained that whoever put in my thermostat didn't cause damage. Also, he explained I have only one diode not two and there was nothing wrong with my diode on my heater. In addition, he showed me a picture of my motherboard and explained that is why my heater wasn't working. The part was ordered and the technician fixed my heater tonight and I'm warm again!!!!! I'm glad I got a second opinion with a honest company!!! If you ever need someone to work on your heater or air conditioner call Coaches HVAC. You won't be taken advantage of. They are honest and five star all the way.

I help my grandmother whenever I can even though I don't live near her. She was having problems with her heater and called a company that advertises on billboards throughout the city so people are familiar with that name. They quoted her nearly $7,000 for a new unit. She was ready to do it but I told her to wait and get a second opinion.
Well, thankfully, she listened and she asked me to help her find someone else to come over for another opinion. So, I called a few different companies in the area that I found online. Some were asking all kinds of ridiculous questions like "well, what did the other company quote her? Can she show us the invoice / quote?" and I remember thinking "what does that matter? Go over and give her a quote based on what YOU find." I had a feeling that they just wanted to come right under the other companies quote even if the other company highly inflated the price or wasn't honest about what needed to be done.
I was shocked as to how difficult it was just to get a 2nd opinion! I even had another company tell me that the owner was going to call me back. He called me back and wasted my time telling me how great they are and got pushy and it all made me feel like something wasn't right. I just told him I would call him back and never did. We needed a job done and didn't need all kinds of distractions because they are all playing these competitive games. It's simple... come over and give us a quote. Why they were stressing me over a basic request was beyond me! My grandmother was without heat in the winter!
THANKFULLY, the next company that I called was exactly what we needed!!!! Not only did they come without making it difficult and asking a bunch of irrelevant questions, but they said they could fix it for around $640! What a difference! From $7,000 to $640. Guess who we went with? Yup.... these guys that I just gave 5 STARS to. While we understand that her unit might need to be replaced soon (since it's about 25 yrs. old) we, like most people, don't have $7,000 just sitting around and we will try to fix things on a budget first. The other guys were like "it's old and it needs to be replaced." And since most customers aren't experts in that field, they just trust what they are told. I tend to question and get 2nd opinions because there are far too many shady companies out there.
So, we were so happy that these guys were courteous and clearly as HONEST as possible which is soooooo rare (and refreshing) in this day and age! Thank you, COACHES, for being, well..... YOU!

Scheduled Coaches for a gas furnace heating tune-up through American Home Shield home warranty. I pushed for AHS to give me options to choose from because I've had plenty of bad experiences. I was pleasantly surprised when they gave me four to choose from and I went with the one that seemed to have the best reviews on Yelp and Google: Coaches. The Technician, Stephen was a little late, but sincere in his apology (this matters to me), very friendly and made sure to spend as much time as I wanted to understand his evaluation. Even when I said I was all set, he paused once more to make sure I was satisfied. Refreshing contractor experience and I'll use their services again.

Our AC stopped working in the middle of Stockton summer. I called Coaches and they came when they said they would, fixed the issue quickly and it all cost me under $100!

Great experience as this company works as a team. From great techs, owners and especially the nice gal who gives friendly reminders via text and phone calls. They came all the way out to Galt and I couldn't be happier. Just in time for the heat!!!

AC went out Coaches HVAC was quick to come out and fix the issue. Excellent work and great service! Would highly recommend!

Coaches HVAC was a great choice for us as they were able to find problems with our heater other companies weren't and they helped get some things covered through our home warranty. Super flexible with availability, always willing to talk and explain their reasoning, and helped us out when we didn't know who to trust. I would recommend going with them as they definitely go the extra mile.

I've been very happy with this company. When they say they're gonna be there, they show up. When the technician arrives, they've always been very polite. Very knowledgeable to do their job well, clean up after themselves. I definitely recommend Coaches HVAC service has been impeccable. My outside unit needed a part and they had the part in stock with them and they fixed it right away. When they arrived they didn't even know what the problem was so it's nice to know that they have common parts for common problems. I recommend Coaches HVAC to everybody.

5 stars for service tech Pete // 3 stars related services = 4 stars overall

I had a great experience with Pete. He was courteous, did good work, and was helpful beyond just the repair (advice on thermostats and install, etc.)

There were a few issues outside of this though:
- Scheduling was confusing and delayed. I was getting conflicting information via calls/text/email and in the end they mixed up and had to reschedule. It was confusing and frustrating.
- I asked for a detailed estimate of the cost (parts, labor, etc.) and never got it. They only gave me a final cost and initial visit cost.
- The price seems steep for the work involved but I was happy with Pete so it was ok.

Heating system seems to be working well and we have much more even temperature across the house.

I would use Coaches again but would be more clear about scheduling and pricing. The most important part is the work done and that was great.

Our AC was acting sluggish and not cooling the house as well as usual. Coaches responded twice, once just for a routine maintenance check then again to repair the issues. Both service men were helpful and friendly. Repairs were reasonably priced as well. I'd call them again and recommend them to others.

They went above and beyond for my family. They came out on a holiday. They checked in on us to make sure everything was ok. The owner as, well as the employees, were very friendly and polite. They always kept us up to date with what was going on. I would highly recommend them and will definitely be using them again.

Our AC stopped working Friday night so we put in a request for service through American Home Shield and it was dispatched to Coaches. They came out Monday afternoon and fixed our AC! Our technician, Jeffrey Stephens, was so nice and professional as well! Give that guy a bonus, he is truly awesome!!
I will for sure use Coaches for our regular routine maintenance and highly recommend them.

Have to write this review for "Coaches HVAC Extraordinair" because I'm so grateful for Chris the owner and his customer service! Was in a time crunch with getting some repairs done, specifically with the heater at the house I was moving out of, and he was more than accommodating. He addressed my concerns, timeframe, and main thing he was very compassionate. He fixed the heater issues at the house- in more than a timely manner-
Thanks again, Chris!

After having my heater serviced by another company, it started to vibrate significantly. My home warranty set up my appointment with them and the technician that came out was 1. very polite, 2. wore shoe covers, 3. fixed the issue in no time at all and 4. didn't try to upsell me. I appreciate any time a company doesn't try to rip you off. Overall, great service. Thank you very much!