Coaches HVAC was a great choice for us as they were able to find problems with our heater other companies weren't and they helped get some things covered through our home warranty. Super flexible with availability, always willing to talk and explain their reasoning, and helped us out when we didn't know who to trust. I would recommend going with them as they definitely go the extra mile.

I had been without no AC in Tracy for 5 days this company was the 2nd called and I wanted this company to be acknowledged and 100% professional. They called to confirm, called when they were on their way and when arrived ! I also appreciate the kindness extended to me.
Darrell Laforteza was HVAC tech, he was very professional, friendly & very knowledgeable. He came right in listened to the issue, said may I take a look and with no hesitation said no problem we will get you fixed & cool today I'll be right back. The thermostat unit box had burnt out, he went to his truck, and replaced the HVAC thermostat and I was good to go just that quick after 5 days with no AC ...... They are so awesome ! Thank you.

I had previously written a 1 star review as I had an interaction with a former employee of this company who no longer works there.
The owner of the company contacted us and was incredibly kind and gentle in his response for a review we wrote that did not reflect a current employee, rather a former employee who now works elsewhere.
As a fellow business owner, I have HUGE respect for the owner Joseph - I wish there were more people around like him and his current team.
Thank you for reaching out and thank you for the followup - your team and your company deserve glowing reviews and I hope anyone local does reach out to you and get to experience your exceptional customer service.
Thanks!

Coaches, brought their A game installing my AC, furnace, and hot water heater in my 1975 home. He brought everything up to code no matter what the city threw at us. Most importantly he did a great job and stayed within my budget.

Saved us $10,000!!!! Honest Company! Our home warranty sent another company to inspect our A/C system and they said that our HVAC and ductwork needed to be replaced. I was skeptical about that company and asked for a 2nd opinion, Coaches came out and said that our A/C system was running perfectly and no reason to replace! I was shocked, but glad that I forced the warranty company for the 2nd opinion! I had to fight them to have Coaches replace my ductwork instead of the first dishonest company! Coaches is a FAR superior company, that explained what the issues were and how they will not only replace the ductwork but also redesign it for better distribution of air. Brandon, Bobby, and Joey were on time and professional, made sure to cover areas around the attic and clean up after they were done. Don't hesitate, call them!

I've been very happy with this company. When they say they're gonna be there, they show up. When the technician arrives, they've always been very polite. Very knowledgeable to do their job well, clean up after themselves. I definitely recommend Coaches HVAC service has been impeccable. My outside unit needed a part and they had the part in stock with them and they fixed it right away. When they arrived they didn't even know what the problem was so it's nice to know that they have common parts for common problems. I recommend Coaches HVAC to everybody.

They have been taking care of our system for years. Trevor, and all of their technicians, are great! We highly recommend them!

I don't even know where to start. My a/c died. I was banking on it at some point, after all, it was prehistoric. Still, no one wants to go through that. You hear all the stories about what a nightmare it could be while simultaneously draining your bank account. Additionally, I knew that when my a/c was going to go, it would be quickly followed by my HVAC and the cherry on top...I had been previously warned that my ducting was "brittle so I had a big decision to make. Luckily, I do have a home warranty that steps in to help with my a/c but since my HVAC hadn't died yet, it wouldn't be covered, and neither was my ducting (or so I thought). So I could either opt to just go with the a/c, wait for the HVAC to die, and deal with it and my ducting later, or see what other options I might have. I say all that to set the premise...I was in one of every homeowners worst situations....(again...or so I thought).
Coaches HVAC was the contractor assigned by my home warranty company. I talked to Chris day 1 of my issue, had a crew out the very next day to diagnose the issue and by the 3rd day, I had the quote for my cost outside of a/c. Shortly after that call, Chris contacted me, listened to my concerns about the rest of my system, and presented me with an option that not only met all of my needs, but also brought real relief to what I was concerned about it costing. He made my decision easy. I felt heard, valued, and prioritized as a customer.
When the crew came, they were friendly, hard working, efficient, knowledgeable, and timely. Among other things! The entire process was a pleasure. What started as a nightmare ended up a dream. Thank you to Chris, Bobby, Darell, Tom, Diego, and Jas! Coaches not only knows what they are doing, they are fantastic at it! 10/10 recommend!! I will go nowhere else! They literally check ALL the boxes!!

Our AC stopped working Friday night so we put in a request for service through American Home Shield and it was dispatched to Coaches. They came out Monday afternoon and fixed our AC! Our technician, Jeffrey Stephens, was so nice and professional as well! Give that guy a bonus, he is truly awesome!!
I will for sure use Coaches for our regular routine maintenance and highly recommend them.

My home warranty, American Home Shield, offered a pre-season AC tune up this spring, so I decided to take advantage of the offer and requested the service. Coaches HVAC was assigned to my request and I am very pleased with their service. The technician, Michael Merck, gave me a courtesy call 30 minutes prior to arrival, which I really appreciated. Mr. Merck arrived promptly and was very friendly and professional. He completed the maintenance work in less than an hour and told me everything looked fine; just needed to replace my air filters. He told me about several membership products & services that the company offers outside of the home warranty, but he was not at all pushy about it.

I'm hoping that my home warranty will offer a pre-season tune up for the heating system this fall, but if not, I will definitely schedule one myself with Coaches HVAC.

I had a very pleasant expierience with this company. Infound them thru pg&e ac quality care program. This was the only company who could accomidate my hours because i needed the appointment after 5:30 pm. So they made if from 6-10. The worker showed up at 6 and was gone by 8. Now the worker a gentlemen named Pryole was one of the most humble and patient people i have ever met. When he got here i wanted to make sure we were on the same page so i sat him down and explained everything that pge said they cover. He let me do my presentation id guess u call it for 5 min or so and when i finished he was like let me show you my paper work. And it was everything i had just talked about. So Mr. Pryole not only knew what i was talking about he was patient and humble enough not to cut me off and let me finish. I was very pleased with him and his profesionalism. He took his time to explain the work and was very thorough. Thank you guys for the service and time accomidation im a very happy customer.

Gave me a much more competitive quote while not upselling. Courteous and fast. Reassured me I don’t need a new system yet but I will be contacting them when the time comes. Thanks for the professionalism!!! Great team!

My furnace suddenly stopped working. I requested a quotes from several services on Yelp and these guys gave me the best price and scheduled a visit next day. But the most important they offered to walk me through the diagnostic to see if we could fix it right away! And it worked. I went to Lowes, bought a fuse, replace it and ... now I have warm house 🙂
Thanks a lot guys for your selfless help!

I was assigned to Coaches from my home warranty policy when our HVAC did not cool properly.Skeptical they were in Stockton and we lived in Sacramento where all the big boy HVAC companies are,but I read their reviews and was amazed by the 5 stars by so many.
Well,they deserve 10 stars trust me. Joe Warren came out to diagnosis the problem the very next day I submitted the claim. On time with a call before he got there. Professional,yet friendly,he found the issue quickly.The unit repairable,he ordered the part and the Home Warranty company covered everything. Took a week to get the part, but we understood that if the repair did not work, then a whole new HVAC unit would also be the next move...and is covered under America home warranty. BUT that is not why the 5 stars...The 5 stars are because of the way Coaches treated us. They kept in touch,told us what to expect along the way, and when Joe came back to install the part his expertise was readily obvious. His office returned my calls when needed and I felt like I was important to them. Joe even tried to sweep the area around the unit inside the house as he had a little dirt on his shoes (funny,but seriously a step above what we expected)...I called this morning to tell the sweet little office girl to tell the owner that we were exceptionally pleased with their concern for detail as the job went from the beginning to the end..Bravo, and now I know why the name of the company carries ExtraodinAir...and yes I have you on speed dial...Thanks Team Coaches....well done in my books.

I have used Coaches HVAC for about 13!years and they get the job done right. They are very reliable and most importantly, they are HONEST. Chris is truly an amazing person, greatly appreciate everything you have done for me over the years.