I was assigned to Coaches from my home warranty policy when our HVAC did not cool properly.Skeptical they were in Stockton and we lived in Sacramento where all the big boy HVAC companies are,but I read their reviews and was amazed by the 5 stars by so many.
Well,they deserve 10 stars trust me. Joe Warren came out to diagnosis the problem the very next day I submitted the claim. On time with a call before he got there. Professional,yet friendly,he found the issue quickly.The unit repairable,he ordered the part and the Home Warranty company covered everything. Took a week to get the part, but we understood that if the repair did not work, then a whole new HVAC unit would also be the next move...and is covered under America home warranty. BUT that is not why the 5 stars...The 5 stars are because of the way Coaches treated us. They kept in touch,told us what to expect along the way, and when Joe came back to install the part his expertise was readily obvious. His office returned my calls when needed and I felt like I was important to them. Joe even tried to sweep the area around the unit inside the house as he had a little dirt on his shoes (funny,but seriously a step above what we expected)...I called this morning to tell the sweet little office girl to tell the owner that we were exceptionally pleased with their concern for detail as the job went from the beginning to the end..Bravo, and now I know why the name of the company carries ExtraodinAir...and yes I have you on speed dial...Thanks Team Coaches....well done in my books.

Hello for anybody needing any kind of HVAC needs you have to call coaches they are the best. I have a home warranty service and requested coaches service. My needs. They responded quickly fastly professionally excellent. Don't go anywhere else. Only go to coaches. Thank you.
Todd Sacramento

Our air conditioning stopped working during the 100 degree stretch a few weeks ago. My homeowners insurance referred me to Coaches HVAC and I called them, with fingers crossed, that they wouldn't be too busy to fix our air conditioner. I was informed that they were booked up through the next week. Once I sufficiently explained to the gentleman that we were in dire need of cool air, he found a way to squeeze us in a day later ( a Friday at that!). The temperature was supposed to climb to 107 that weekend but lucky for us, our air conditioning was humming along just fine because of a quick, efficient and kind response from Coaches HVAC. A million thanks! If you need HVAC services, call them, you won't be disappointed.

They kept on coming and looking at my Heating system and fixed it.they were always on time and came quickly.
my Heating system is now working great. They also installed my HVAC system as referred by My home warranty American Home Shield. ******

Michael Merck came out and diagnosed my ac not cooling. it was an easy fix and they were very busy (first 90 degree week in april) so they gave me the option to fix it myself and I did. they dropped off the materials I needed and explained how it worked. learned something new and have a cool house again. I will definitely be doing business with them in the future.

Love these guys!
I've been using Coaches for years, and have nothing but great things to say. They are always very quick to respond, they've always sent a tech to me the day that I call, and have things fixed within hours. I have sent tons of referrals who have also gotten the same service. I never have sticker shock, pricing is more than fair. The techs are always friendly and they always show me what's going on. They explain exactly what they are going to do to fix the problem, so that you know what to look for and how to take care of things after they leave. Extremely trustworthy, excellent customer service, more than fair pricing, and most importantly, they care. I can send anyone to them, and I know that my friends and family will be taken care of, hands down the best HVAC company in the Central Valley.

they have nice cus service. behaving customer very well. There was a mi with my invoice that they addressed the problem quickly.

I was refered to Coaches via a home warranty service to have my air conditioner and gas furnace converted over to a heat pump. The home warranty offered a substandard option for replacement. I expressed concern regarding the quality, Coaches worked with me to come up with a much better option at a very reasonable price. During the installation, there were a number of issues that arose but the team did a wonderful job of getting everything taken care of. This is a company that wants to build long term relationships and given this interaction, I plan to work with them on future projects. Highly recommend.

My home warranty, American Home Shield, offered a pre-season AC tune up this spring, so I decided to take advantage of the offer and requested the service. Coaches HVAC was assigned to my request and I am very pleased with their service. The technician, Michael Merck, gave me a courtesy call 30 minutes prior to arrival, which I really appreciated. Mr. Merck arrived promptly and was very friendly and professional. He completed the maintenance work in less than an hour and told me everything looked fine; just needed to replace my air filters. He told me about several membership products & services that the company offers outside of the home warranty, but he was not at all pushy about it.

I'm hoping that my home warranty will offer a pre-season tune up for the heating system this fall, but if not, I will definitely schedule one myself with Coaches HVAC.

I have used Coaches HVAC for about 13!years and they get the job done right. They are very reliable and most importantly, they are HONEST. Chris is truly an amazing person, greatly appreciate everything you have done for me over the years.

I've been very happy with this company. When they say they're gonna be there, they show up. When the technician arrives, they've always been very polite. Very knowledgeable to do their job well, clean up after themselves. I definitely recommend Coaches HVAC service has been impeccable. My outside unit needed a part and they had the part in stock with them and they fixed it right away. When they arrived they didn't even know what the problem was so it's nice to know that they have common parts for common problems. I recommend Coaches HVAC to everybody.

I love coaches. Super fast response time, very knowledgeable and reasonably priced. You can actually talk to the tech, and they call you back with answers to your questions. If you have problems, they follow up - they don't leave you hanging. They should be your first call for heating and AC stuff.

Scheduled Coaches for a gas furnace heating tune-up through American Home Shield home warranty. I pushed for AHS to give me options to choose from because I've had plenty of bad experiences. I was pleasantly surprised when they gave me four to choose from and I went with the one that seemed to have the best reviews on Yelp and Google: Coaches. The Technician, Stephen was a little late, but sincere in his apology (this matters to me), very friendly and made sure to spend as much time as I wanted to understand his evaluation. Even when I said I was all set, he paused once more to make sure I was satisfied. Refreshing contractor experience and I'll use their services again.

Called Coach's and received service within 1 hour. Maintenance person was Devon. Replaced air filter, fixed flame sensor. Was finished in less than 1hour. Courtesy, clean, honest, efficient. Thank you. Most definitely will subscribe to Diamond Maintenance Program. Preventive maintenance twice a year. Thanks again to Devon and Chris.

(UPDATE) Just want to thank Coaches Extraordinaire again for there great customer service and quick response service. Happy to report my house hasn't been this cool since I bought it thanks to them. I highly recommend for everyone to use there service you wont regret it 😁