First and foremost, THANK YOU! This gentleman named Mike came to diagnose my AC unit on Wednesday, explained to me in detail what was wrong. He said he would return Thursday to fix it. To his word, he came back on Thursday and showed me exactly where the leak was coming from and he fixed it! I cannot say Thank you enough for the amazing customer service and the professionalism you showed. My house is super comfy now with my working AC and it's all thanks to Mike and Coaches! You guys are amazing!

Our AC stopped working in the middle of Stockton summer. I called Coaches and they came when they said they would, fixed the issue quickly and it all cost me under $100!

It's been great having them service my system. I had an issue with my AC that required running a new wire from upstairs down to the AC compressor. They installed it quickly and cleanly. The office staff is also very friendly, highly recommended.

Coaches HVAC was a great choice for us as they were able to find problems with our heater other companies weren't and they helped get some things covered through our home warranty. Super flexible with availability, always willing to talk and explain their reasoning, and helped us out when we didn't know who to trust. I would recommend going with them as they definitely go the extra mile.

I help my grandmother whenever I can even though I don't live near her. She was having problems with her heater and called a company that advertises on billboards throughout the city so people are familiar with that name. They quoted her nearly $7,000 for a new unit. She was ready to do it but I told her to wait and get a second opinion.
Well, thankfully, she listened and she asked me to help her find someone else to come over for another opinion. So, I called a few different companies in the area that I found online. Some were asking all kinds of ridiculous questions like "well, what did the other company quote her? Can she show us the invoice / quote?" and I remember thinking "what does that matter? Go over and give her a quote based on what YOU find." I had a feeling that they just wanted to come right under the other companies quote even if the other company highly inflated the price or wasn't honest about what needed to be done.
I was shocked as to how difficult it was just to get a 2nd opinion! I even had another company tell me that the owner was going to call me back. He called me back and wasted my time telling me how great they are and got pushy and it all made me feel like something wasn't right. I just told him I would call him back and never did. We needed a job done and didn't need all kinds of distractions because they are all playing these competitive games. It's simple... come over and give us a quote. Why they were stressing me over a basic request was beyond me! My grandmother was without heat in the winter!
THANKFULLY, the next company that I called was exactly what we needed!!!! Not only did they come without making it difficult and asking a bunch of irrelevant questions, but they said they could fix it for around $640! What a difference! From $7,000 to $640. Guess who we went with? Yup.... these guys that I just gave 5 STARS to. While we understand that her unit might need to be replaced soon (since it's about 25 yrs. old) we, like most people, don't have $7,000 just sitting around and we will try to fix things on a budget first. The other guys were like "it's old and it needs to be replaced." And since most customers aren't experts in that field, they just trust what they are told. I tend to question and get 2nd opinions because there are far too many shady companies out there.
So, we were so happy that these guys were courteous and clearly as HONEST as possible which is soooooo rare (and refreshing) in this day and age! Thank you, COACHES, for being, well..... YOU!

Have to write this review for "Coaches HVAC Extraordinair" because I'm so grateful for Chris the owner and his customer service! Was in a time crunch with getting some repairs done, specifically with the heater at the house I was moving out of, and he was more than accommodating. He addressed my concerns, timeframe, and main thing he was very compassionate. He fixed the heater issues at the house- in more than a timely manner-
Thanks again, Chris!

Great experience as this company works as a team. From great techs, owners and especially the nice gal who gives friendly reminders via text and phone calls. They came all the way out to Galt and I couldn't be happier. Just in time for the heat!!!

We signed up to have our heater and AC maintenanced regularly before the peak months. Today was our first service with Coaches, and Pryole Taimalelagi was the technician. He was very professional, courteous, and knowledgeable. He went above and beyond and also provided some recommendations that would help us save on our energy bill. We were very impressed with the service and will definitely keep the service that we signed up for.

Stephen Jeffrey is a great technician and above all respectful. They literally do go above and beyond to make there customers happy, i called them twice at 8pm and they literally came out both times the very next day to take care of my system. If you want a reliable company that puts all there customers at the top of the list, you gotta use Coaches ExtraordinAIR you will not be disappointed TRUST ME.

Gave me a much more competitive quote while not upselling. Courteous and fast. Reassured me I don’t need a new system yet but I will be contacting them when the time comes. Thanks for the professionalism!!! Great team!

Saved us $10,000!!!! Honest Company! Our home warranty sent another company to inspect our A/C system and they said that our HVAC and ductwork needed to be replaced. I was skeptical about that company and asked for a 2nd opinion, Coaches came out and said that our A/C system was running perfectly and no reason to replace! I was shocked, but glad that I forced the warranty company for the 2nd opinion! I had to fight them to have Coaches replace my ductwork instead of the first dishonest company! Coaches is a FAR superior company, that explained what the issues were and how they will not only replace the ductwork but also redesign it for better distribution of air. Brandon, Bobby, and Joey were on time and professional, made sure to cover areas around the attic and clean up after they were done. Don't hesitate, call them!

Had a great experience with Coaches HVAC. They went out of their way to help fix the condensation issues we were having

My heating has been unable to work since October, it is now February. To say that I'm beyond impressed with this company and David Murphy (my HVAC team member who came out), is an understatement. He not only took the time to ask the back history of the TWO companies that had already come, not solved the problem, not listened to the symptoms I had encountered from my HVAC unit malfunctioning and took their service fee and ran. After calling my warranty company over these past months almost 15 times with the previous companies not fixing my problem and the temperatures continuing to drop throughout the winter, I felt disheartened.
This company was prompt in creating a service call, a date that was within a week of creating the work order (that fit my schedule) and gave three courtesy phone calls aligning the time and expectation of when they would arrive. He wasted no time in climbing on my roof, looking at the HVAC, and calling me from the roof to note he had already started on the job.
David had taken the time, while driving almost an hour to my location, to call and seek advisement with another technician, of the symptoms of my broke HVAC, to have a strategy for how to tackle this unsolvable months-long nightmare of no heat during the winter. He not only fixed the problem in 5 minutes, but also took photos to educate me on what he observed to seek further possible prevention in the future of my HVAC continuing to work successfully. He was friendly, kind, personable and broke down my problem in a way that I could understand. THANK YOU COACHES HVAC! Although, it's past January at this point, you've started off my 2020 year on such a better footing! A MILLION TIMES THANKS!

I was refered to Coaches via a home warranty service to have my air conditioner and gas furnace converted over to a heat pump. The home warranty offered a substandard option for replacement. I expressed concern regarding the quality, Coaches worked with me to come up with a much better option at a very reasonable price. During the installation, there were a number of issues that arose but the team did a wonderful job of getting everything taken care of. This is a company that wants to build long term relationships and given this interaction, I plan to work with them on future projects. Highly recommend.

Had some work done to my AC through my home warranty and Coaches HVAC was very professional and did a great job. Even though it took a little longer than I hoped due to a part needing to be ordered, they were always good about keeping appointments and communication. Joe came out twice and was very professional, and completed his work as quickly as possible. One other employee had to come out and he was also very professional. I would recommend their services to anyone in the Stockton/Modesto area.