Great experience as this company works as a team. From great techs, owners and especially the nice gal who gives friendly reminders via text and phone calls. They came all the way out to Galt and I couldn't be happier. Just in time for the heat!!!

5 stars for service tech Pete // 3 stars related services = 4 stars overall

I had a great experience with Pete. He was courteous, did good work, and was helpful beyond just the repair (advice on thermostats and install, etc.)

There were a few issues outside of this though:
- Scheduling was confusing and delayed. I was getting conflicting information via calls/text/email and in the end they mixed up and had to reschedule. It was confusing and frustrating.
- I asked for a detailed estimate of the cost (parts, labor, etc.) and never got it. They only gave me a final cost and initial visit cost.
- The price seems steep for the work involved but I was happy with Pete so it was ok.

Heating system seems to be working well and we have much more even temperature across the house.

I would use Coaches again but would be more clear about scheduling and pricing. The most important part is the work done and that was great.

I had previously written a 1 star review as I had an interaction with a former employee of this company who no longer works there.
The owner of the company contacted us and was incredibly kind and gentle in his response for a review we wrote that did not reflect a current employee, rather a former employee who now works elsewhere.
As a fellow business owner, I have HUGE respect for the owner Joseph - I wish there were more people around like him and his current team.
Thank you for reaching out and thank you for the followup - your team and your company deserve glowing reviews and I hope anyone local does reach out to you and get to experience your exceptional customer service.
Thanks!

Stephen and Trevor did a fantastic job. We have floor heating and most companies just said "no we don't do that". Stephen and Trevor were meticulous in figuring out how everything worked and resolved my issue. They got a standing ovation when they left

Our air conditioning stopped working during the 100 degree stretch a few weeks ago. My homeowners insurance referred me to Coaches HVAC and I called them, with fingers crossed, that they wouldn't be too busy to fix our air conditioner. I was informed that they were booked up through the next week. Once I sufficiently explained to the gentleman that we were in dire need of cool air, he found a way to squeeze us in a day later ( a Friday at that!). The temperature was supposed to climb to 107 that weekend but lucky for us, our air conditioning was humming along just fine because of a quick, efficient and kind response from Coaches HVAC. A million thanks! If you need HVAC services, call them, you won't be disappointed.

I had been without no AC in Tracy for 5 days this company was the 2nd called and I wanted this company to be acknowledged and 100% professional. They called to confirm, called when they were on their way and when arrived ! I also appreciate the kindness extended to me.
Darrell Laforteza was HVAC tech, he was very professional, friendly & very knowledgeable. He came right in listened to the issue, said may I take a look and with no hesitation said no problem we will get you fixed & cool today I'll be right back. The thermostat unit box had burnt out, he went to his truck, and replaced the HVAC thermostat and I was good to go just that quick after 5 days with no AC ...... They are so awesome ! Thank you.

Hello for anybody needing any kind of HVAC needs you have to call coaches they are the best. I have a home warranty service and requested coaches service. My needs. They responded quickly fastly professionally excellent. Don't go anywhere else. Only go to coaches. Thank you.
Todd Sacramento

I reviewed Coaches last Spring. After i gave a poor review,Curtis the owner, called me to determine what i needed to be satisfied. I said if they couldnt get a forced air vent in one bedroom, then it would need a mini split. He agreed. Within 2 weeks, they installed a mini split to provide heat and a/c for that bedroom, which solved the problem. Everyone can make a mistake, but when a business stands behind their work and makes it right, then i'm willing to recommend them.

They always get the job done right! Professional and trustworthy. I always pick them when we have HVAC issues but they're always booked

My home warranty, American Home Shield, offered a pre-season AC tune up this spring, so I decided to take advantage of the offer and requested the service. Coaches HVAC was assigned to my request and I am very pleased with their service. The technician, Michael Merck, gave me a courtesy call 30 minutes prior to arrival, which I really appreciated. Mr. Merck arrived promptly and was very friendly and professional. He completed the maintenance work in less than an hour and told me everything looked fine; just needed to replace my air filters. He told me about several membership products & services that the company offers outside of the home warranty, but he was not at all pushy about it.

I'm hoping that my home warranty will offer a pre-season tune up for the heating system this fall, but if not, I will definitely schedule one myself with Coaches HVAC.

Love these guys!
I've been using Coaches for years, and have nothing but great things to say. They are always very quick to respond, they've always sent a tech to me the day that I call, and have things fixed within hours. I have sent tons of referrals who have also gotten the same service. I never have sticker shock, pricing is more than fair. The techs are always friendly and they always show me what's going on. They explain exactly what they are going to do to fix the problem, so that you know what to look for and how to take care of things after they leave. Extremely trustworthy, excellent customer service, more than fair pricing, and most importantly, they care. I can send anyone to them, and I know that my friends and family will be taken care of, hands down the best HVAC company in the Central Valley.

These guys are the real deal. I was prescribed them through my home warranty company American Home shield and of course I am always a little nervous about who they send to you especially because the company is in Stockton but I was pleasantly surprised Stephen Jeffery from Coaches gave me a call when he was close which was much appreciated. He was very professional and he was done in just about an hour and a half.

In addition to this, I told one of my buddies about them and he called, they were at his house the next day and also finished fixing his AC at a fair price in under 1.5 hours also, so my experience was not a fluke. Not a shock that these guys have so many high marks. I would Recommend to everyone.

Our AC stopped working Friday night so we put in a request for service through American Home Shield and it was dispatched to Coaches. They came out Monday afternoon and fixed our AC! Our technician, Jeffrey Stephens, was so nice and professional as well! Give that guy a bonus, he is truly awesome!!
I will for sure use Coaches for our regular routine maintenance and highly recommend them.

Our AC was acting sluggish and not cooling the house as well as usual. Coaches responded twice, once just for a routine maintenance check then again to repair the issues. Both service men were helpful and friendly. Repairs were reasonably priced as well. I'd call them again and recommend them to others.

I have used Coaches HVAC for about 13!years and they get the job done right. They are very reliable and most importantly, they are HONEST. Chris is truly an amazing person, greatly appreciate everything you have done for me over the years.