I had previously written a 1 star review as I had an interaction with a former employee of this company who no longer works there.
The owner of the company contacted us and was incredibly kind and gentle in his response for a review we wrote that did not reflect a current employee, rather a former employee who now works elsewhere.
As a fellow business owner, I have HUGE respect for the owner Joseph - I wish there were more people around like him and his current team.
Thank you for reaching out and thank you for the followup - your team and your company deserve glowing reviews and I hope anyone local does reach out to you and get to experience your exceptional customer service.
Thanks!

they have nice cus service. behaving customer very well. There was a mi with my invoice that they addressed the problem quickly.

By far the best service and quality work in the area. Stephen the service manager is always a pleasure to work with. Professional and personable. Chris also goes above and beyond to make sure my projects are done perfectly. Thank you Coaches!

I recently had the pleasure of working with Coaches HVAC Extraordinaire, and they absolutely lived up to their name. The team was not only super professional and on time, but they got my HVAC running perfectly. They even took the time to share a few maintenance tips so I can keep things in shape. Definitely recommend Coaches HVAC Extraordinaire for anyone needing top-notch service!

My home warranty, American Home Shield, offered a pre-season AC tune up this spring, so I decided to take advantage of the offer and requested the service. Coaches HVAC was assigned to my request and I am very pleased with their service. The technician, Michael Merck, gave me a courtesy call 30 minutes prior to arrival, which I really appreciated. Mr. Merck arrived promptly and was very friendly and professional. He completed the maintenance work in less than an hour and told me everything looked fine; just needed to replace my air filters. He told me about several membership products & services that the company offers outside of the home warranty, but he was not at all pushy about it.

I'm hoping that my home warranty will offer a pre-season tune up for the heating system this fall, but if not, I will definitely schedule one myself with Coaches HVAC.

AC went out Coaches HVAC was quick to come out and fix the issue. Excellent work and great service! Would highly recommend!

(UPDATE) Just want to thank Coaches Extraordinaire again for there great customer service and quick response service. Happy to report my house hasn't been this cool since I bought it thanks to them. I highly recommend for everyone to use there service you wont regret it 😁

Our air conditioning stopped working during the 100 degree stretch a few weeks ago. My homeowners insurance referred me to Coaches HVAC and I called them, with fingers crossed, that they wouldn't be too busy to fix our air conditioner. I was informed that they were booked up through the next week. Once I sufficiently explained to the gentleman that we were in dire need of cool air, he found a way to squeeze us in a day later ( a Friday at that!). The temperature was supposed to climb to 107 that weekend but lucky for us, our air conditioning was humming along just fine because of a quick, efficient and kind response from Coaches HVAC. A million thanks! If you need HVAC services, call them, you won't be disappointed.

They went above and beyond for my family. They came out on a holiday. They checked in on us to make sure everything was ok. The owner as, well as the employees, were very friendly and polite. They always kept us up to date with what was going on. I would highly recommend them and will definitely be using them again.

My furnace suddenly stopped working. I requested a quotes from several services on Yelp and these guys gave me the best price and scheduled a visit next day. But the most important they offered to walk me through the diagnostic to see if we could fix it right away! And it worked. I went to Lowes, bought a fuse, replace it and ... now I have warm house 🙂
Thanks a lot guys for your selfless help!

Michael Merck came out and diagnosed my ac not cooling. it was an easy fix and they were very busy (first 90 degree week in april) so they gave me the option to fix it myself and I did. they dropped off the materials I needed and explained how it worked. learned something new and have a cool house again. I will definitely be doing business with them in the future.

They always get the job done right! Professional and trustworthy. I always pick them when we have HVAC issues but they're always booked

Scheduled Coaches for a gas furnace heating tune-up through American Home Shield home warranty. I pushed for AHS to give me options to choose from because I've had plenty of bad experiences. I was pleasantly surprised when they gave me four to choose from and I went with the one that seemed to have the best reviews on Yelp and Google: Coaches. The Technician, Stephen was a little late, but sincere in his apology (this matters to me), very friendly and made sure to spend as much time as I wanted to understand his evaluation. Even when I said I was all set, he paused once more to make sure I was satisfied. Refreshing contractor experience and I'll use their services again.

Had some work done to my AC through my home warranty and Coaches HVAC was very professional and did a great job. Even though it took a little longer than I hoped due to a part needing to be ordered, they were always good about keeping appointments and communication. Joe came out twice and was very professional, and completed his work as quickly as possible. One other employee had to come out and he was also very professional. I would recommend their services to anyone in the Stockton/Modesto area.

My heating has been unable to work since October, it is now February. To say that I'm beyond impressed with this company and David Murphy (my HVAC team member who came out), is an understatement. He not only took the time to ask the back history of the TWO companies that had already come, not solved the problem, not listened to the symptoms I had encountered from my HVAC unit malfunctioning and took their service fee and ran. After calling my warranty company over these past months almost 15 times with the previous companies not fixing my problem and the temperatures continuing to drop throughout the winter, I felt disheartened.
This company was prompt in creating a service call, a date that was within a week of creating the work order (that fit my schedule) and gave three courtesy phone calls aligning the time and expectation of when they would arrive. He wasted no time in climbing on my roof, looking at the HVAC, and calling me from the roof to note he had already started on the job.
David had taken the time, while driving almost an hour to my location, to call and seek advisement with another technician, of the symptoms of my broke HVAC, to have a strategy for how to tackle this unsolvable months-long nightmare of no heat during the winter. He not only fixed the problem in 5 minutes, but also took photos to educate me on what he observed to seek further possible prevention in the future of my HVAC continuing to work successfully. He was friendly, kind, personable and broke down my problem in a way that I could understand. THANK YOU COACHES HVAC! Although, it's past January at this point, you've started off my 2020 year on such a better footing! A MILLION TIMES THANKS!