I was assigned to Coaches from my home warranty policy when our HVAC did not cool properly.Skeptical they were in Stockton and we lived in Sacramento where all the big boy HVAC companies are,but I read their reviews and was amazed by the 5 stars by so many.
Well,they deserve 10 stars trust me. Joe Warren came out to diagnosis the problem the very next day I submitted the claim. On time with a call before he got there. Professional,yet friendly,he found the issue quickly.The unit repairable,he ordered the part and the Home Warranty company covered everything. Took a week to get the part, but we understood that if the repair did not work, then a whole new HVAC unit would also be the next move...and is covered under America home warranty. BUT that is not why the 5 stars...The 5 stars are because of the way Coaches treated us. They kept in touch,told us what to expect along the way, and when Joe came back to install the part his expertise was readily obvious. His office returned my calls when needed and I felt like I was important to them. Joe even tried to sweep the area around the unit inside the house as he had a little dirt on his shoes (funny,but seriously a step above what we expected)...I called this morning to tell the sweet little office girl to tell the owner that we were exceptionally pleased with their concern for detail as the job went from the beginning to the end..Bravo, and now I know why the name of the company carries ExtraodinAir...and yes I have you on speed dial...Thanks Team Coaches....well done in my books.

I love coaches. Super fast response time, very knowledgeable and reasonably priced. You can actually talk to the tech, and they call you back with answers to your questions. If you have problems, they follow up - they don't leave you hanging. They should be your first call for heating and AC stuff.

they have nice cus service. behaving customer very well. There was a mi with my invoice that they addressed the problem quickly.

Coaches HVAC is five star all the way. I had another company come to my house last Friday and he told me that whoever installed my thermostat last, that they must of touched the wires and that caused a lot of damage to my heater. I said oh my goodness what kind of damage? He said it caused damage to two diodes and I said how much will that cost and he said $950 dollars. I am so glad I called Coaches HVAC. I called Chris Curtis (the owner) Friday night and he had one of his employees out to my house in a couple of hours. His employee Pryole was very professional and took pictures of my heater and explained that whoever put in my thermostat didn't cause damage. Also, he explained I have only one diode not two and there was nothing wrong with my diode on my heater. In addition, he showed me a picture of my motherboard and explained that is why my heater wasn't working. The part was ordered and the technician fixed my heater tonight and I'm warm again!!!!! I'm glad I got a second opinion with a honest company!!! If you ever need someone to work on your heater or air conditioner call Coaches HVAC. You won't be taken advantage of. They are honest and five star all the way.

Had some work done to my AC through my home warranty and Coaches HVAC was very professional and did a great job. Even though it took a little longer than I hoped due to a part needing to be ordered, they were always good about keeping appointments and communication. Joe came out twice and was very professional, and completed his work as quickly as possible. One other employee had to come out and he was also very professional. I would recommend their services to anyone in the Stockton/Modesto area.

We were introduced to Coach's through American Home Shield. After placing the service call, Chris had the technician come to our house the very next day, he called me back within a day to discuss what was needed and to give me an estimate. The techs were at our house the following week to take final measurements and plan out what needed to be done.
Due to OUR schedule he started the work two weeks after the initial call. They were done in TWO days. Let me tell you, they were punctual, knowledgeable, kind professional and extremely efficient.
I would definitely recommend this company regardless of method of payment. Chris was honest, straightforward, professional and kind.

Gave me a much more competitive quote while not upselling. Courteous and fast. Reassured me I don’t need a new system yet but I will be contacting them when the time comes. Thanks for the professionalism!!! Great team!

Our AC stopped working in the middle of Stockton summer. I called Coaches and they came when they said they would, fixed the issue quickly and it all cost me under $100!

If you need your air conditioning unit to be fixed the best thing you can do is hire this company. They did a great job. Thank you.

We had a great experience with Coaches. Our air was only blowing hot air because the breaker would kick it off and we originally called a private company and they told us that we would eventually need a new air conditioner so we decided to go through our warranty and they sent Coaches. The tech came out and said the exact same thing the other company said. Mike called us and explained the warranty wouldn't cover a new unit so they gave us a great deal on one and could replace it fast (we have twin babies so a hot house is not an option). Mike came out this time and said we actually don't need a new unit and said we needed a small part and he actually had it in his truck! He replaced it at no cost and he told us if this doesn't work then it's definitely the breaker. The air went out a week later and we called an electrician this time and they agreed it was for sure the breaker. The air has been working since. Mike could have easily lied to us and had us pay for a new unit and he was sooo honest and kind! Definitely recommend Coaches!

Coaches, brought their A game installing my AC, furnace, and hot water heater in my 1975 home. He brought everything up to code no matter what the city threw at us. Most importantly he did a great job and stayed within my budget.

Stephen and Trevor did a fantastic job. We have floor heating and most companies just said "no we don't do that". Stephen and Trevor were meticulous in figuring out how everything worked and resolved my issue. They got a standing ovation when they left

Huge shoutout to Chris, and his team; Bobby and Logan, for their top-notch work and outstanding customer service while replacing our HVAC unit!
From start to finish Chris made sure we were taken care of and quality workmanship demonstrated by his Tech’s! As a Realtor this is the kind of company I will recommend to my clients and friends! 👏👏👏

I found Coaches through Yelp. I had sent an e-mail to another company and then was able to "select all" to send the inquiry to other places as well.

Coaches responded quickly and out of all the others (including the company I initially contacted), had availability the next day and was going to send someone who would understood the issues I was having with my finicky-network-challenged Honeywell Total Home Connection System.

In comes "Positive Pete". He NEVER GAVE UP. Going upstairs, downstairs, under the house - he was able to fix it all. I truly couldn't believe it. I don't think anyone else (other than the guy who installed the system who seems to refuse to deal with it anymore) could have done what he did. He was able to maneuver the network so I wouldn't have the connectivity issue that I had been having for a while. Genius.

Thank you so much, Coaches, I really appreciate you!

5 stars for service tech Pete // 3 stars related services = 4 stars overall

I had a great experience with Pete. He was courteous, did good work, and was helpful beyond just the repair (advice on thermostats and install, etc.)

There were a few issues outside of this though:
- Scheduling was confusing and delayed. I was getting conflicting information via calls/text/email and in the end they mixed up and had to reschedule. It was confusing and frustrating.
- I asked for a detailed estimate of the cost (parts, labor, etc.) and never got it. They only gave me a final cost and initial visit cost.
- The price seems steep for the work involved but I was happy with Pete so it was ok.

Heating system seems to be working well and we have much more even temperature across the house.

I would use Coaches again but would be more clear about scheduling and pricing. The most important part is the work done and that was great.