Michael Merck came out and diagnosed my ac not cooling. it was an easy fix and they were very busy (first 90 degree week in april) so they gave me the option to fix it myself and I did. they dropped off the materials I needed and explained how it worked. learned something new and have a cool house again. I will definitely be doing business with them in the future.

I recently had the pleasure of working with Coaches HVAC Extraordinaire, and they absolutely lived up to their name. The team was not only super professional and on time, but they got my HVAC running perfectly. They even took the time to share a few maintenance tips so I can keep things in shape. Definitely recommend Coaches HVAC Extraordinaire for anyone needing top-notch service!

I help my grandmother whenever I can even though I don't live near her. She was having problems with her heater and called a company that advertises on billboards throughout the city so people are familiar with that name. They quoted her nearly $7,000 for a new unit. She was ready to do it but I told her to wait and get a second opinion.
Well, thankfully, she listened and she asked me to help her find someone else to come over for another opinion. So, I called a few different companies in the area that I found online. Some were asking all kinds of ridiculous questions like "well, what did the other company quote her? Can she show us the invoice / quote?" and I remember thinking "what does that matter? Go over and give her a quote based on what YOU find." I had a feeling that they just wanted to come right under the other companies quote even if the other company highly inflated the price or wasn't honest about what needed to be done.
I was shocked as to how difficult it was just to get a 2nd opinion! I even had another company tell me that the owner was going to call me back. He called me back and wasted my time telling me how great they are and got pushy and it all made me feel like something wasn't right. I just told him I would call him back and never did. We needed a job done and didn't need all kinds of distractions because they are all playing these competitive games. It's simple... come over and give us a quote. Why they were stressing me over a basic request was beyond me! My grandmother was without heat in the winter!
THANKFULLY, the next company that I called was exactly what we needed!!!! Not only did they come without making it difficult and asking a bunch of irrelevant questions, but they said they could fix it for around $640! What a difference! From $7,000 to $640. Guess who we went with? Yup.... these guys that I just gave 5 STARS to. While we understand that her unit might need to be replaced soon (since it's about 25 yrs. old) we, like most people, don't have $7,000 just sitting around and we will try to fix things on a budget first. The other guys were like "it's old and it needs to be replaced." And since most customers aren't experts in that field, they just trust what they are told. I tend to question and get 2nd opinions because there are far too many shady companies out there.
So, we were so happy that these guys were courteous and clearly as HONEST as possible which is soooooo rare (and refreshing) in this day and age! Thank you, COACHES, for being, well..... YOU!

My furnace suddenly stopped working. I requested a quotes from several services on Yelp and these guys gave me the best price and scheduled a visit next day. But the most important they offered to walk me through the diagnostic to see if we could fix it right away! And it worked. I went to Lowes, bought a fuse, replace it and ... now I have warm house 🙂
Thanks a lot guys for your selfless help!

Huge shoutout to Chris, and his team; Bobby and Logan, for their top-notch work and outstanding customer service while replacing our HVAC unit!
From start to finish Chris made sure we were taken care of and quality workmanship demonstrated by his Tech’s! As a Realtor this is the kind of company I will recommend to my clients and friends! 👏👏👏

I had previously written a 1 star review as I had an interaction with a former employee of this company who no longer works there.
The owner of the company contacted us and was incredibly kind and gentle in his response for a review we wrote that did not reflect a current employee, rather a former employee who now works elsewhere.
As a fellow business owner, I have HUGE respect for the owner Joseph - I wish there were more people around like him and his current team.
Thank you for reaching out and thank you for the followup - your team and your company deserve glowing reviews and I hope anyone local does reach out to you and get to experience your exceptional customer service.
Thanks!

My home warranty, American Home Shield, offered a pre-season AC tune up this spring, so I decided to take advantage of the offer and requested the service. Coaches HVAC was assigned to my request and I am very pleased with their service. The technician, Michael Merck, gave me a courtesy call 30 minutes prior to arrival, which I really appreciated. Mr. Merck arrived promptly and was very friendly and professional. He completed the maintenance work in less than an hour and told me everything looked fine; just needed to replace my air filters. He told me about several membership products & services that the company offers outside of the home warranty, but he was not at all pushy about it.

I'm hoping that my home warranty will offer a pre-season tune up for the heating system this fall, but if not, I will definitely schedule one myself with Coaches HVAC.

Two years ago our AC unit went out! I am grateful that we had home insurance. Our provider sent us to Coaches HVAC. During the process, we were told it was in our best interest to not only replace our AC, but also our heater… even though there was no problem with out heater. We were skeptical. Eventually we decided to replace the AC and heater. It was the original AC/Heater from a home built in 2006.

At first our heater did not work, but we did not find this out until the following winter season, because everything was replaced going into the summer season. The AC has always been on point and it cooled our home quickly. The brand new AC was amazing! When winter hit, we went to turn on our new heater… and it would not work at all. We checked our warranty and everything had passed. We were so upset.

Instead of reaching out to our insurance, we reached out to Coaches HVAC to fix the system because they put in! This business stands behind its product and their work. I worked directly with one of the owners, who was attentive and understanding. It took a few weeks, but they got everything fine tuned and dialed in. Imagine spending thousands of dollars out of pocket, even though it was covered by insurance, and what you bought did not work. I am so grateful to the employees and the owners. They show-up when they tell you and they were respectful to us and our home. They care about their customer’s peace of mind and their product. If you are looking for a company that does great work, stands behind their product, does what they say, and cares about customer service, then you are done searching! This is it! Thanks again to this amazing team!

If you don’t believe me… look at their rating! The proof is there for a reason!

Have to write this review for "Coaches HVAC Extraordinair" because I'm so grateful for Chris the owner and his customer service! Was in a time crunch with getting some repairs done, specifically with the heater at the house I was moving out of, and he was more than accommodating. He addressed my concerns, timeframe, and main thing he was very compassionate. He fixed the heater issues at the house- in more than a timely manner-
Thanks again, Chris!

AC went out Coaches HVAC was quick to come out and fix the issue. Excellent work and great service! Would highly recommend!

They have been taking care of our system for years. Trevor, and all of their technicians, are great! We highly recommend them!

Had some work done to my AC through my home warranty and Coaches HVAC was very professional and did a great job. Even though it took a little longer than I hoped due to a part needing to be ordered, they were always good about keeping appointments and communication. Joe came out twice and was very professional, and completed his work as quickly as possible. One other employee had to come out and he was also very professional. I would recommend their services to anyone in the Stockton/Modesto area.

Our AC stopped working in the middle of Stockton summer. I called Coaches and they came when they said they would, fixed the issue quickly and it all cost me under $100!

Stephen Jeffrey is a great technician and above all respectful. They literally do go above and beyond to make there customers happy, i called them twice at 8pm and they literally came out both times the very next day to take care of my system. If you want a reliable company that puts all there customers at the top of the list, you gotta use Coaches ExtraordinAIR you will not be disappointed TRUST ME.

Coaches, brought their A game installing my AC, furnace, and hot water heater in my 1975 home. He brought everything up to code no matter what the city threw at us. Most importantly he did a great job and stayed within my budget.