My heating has been unable to work since October, it is now February. To say that I'm beyond impressed with this company and David Murphy (my HVAC team member who came out), is an understatement. He not only took the time to ask the back history of the TWO companies that had already come, not solved the problem, not listened to the symptoms I had encountered from my HVAC unit malfunctioning and took their service fee and ran. After calling my warranty company over these past months almost 15 times with the previous companies not fixing my problem and the temperatures continuing to drop throughout the winter, I felt disheartened.
This company was prompt in creating a service call, a date that was within a week of creating the work order (that fit my schedule) and gave three courtesy phone calls aligning the time and expectation of when they would arrive. He wasted no time in climbing on my roof, looking at the HVAC, and calling me from the roof to note he had already started on the job.
David had taken the time, while driving almost an hour to my location, to call and seek advisement with another technician, of the symptoms of my broke HVAC, to have a strategy for how to tackle this unsolvable months-long nightmare of no heat during the winter. He not only fixed the problem in 5 minutes, but also took photos to educate me on what he observed to seek further possible prevention in the future of my HVAC continuing to work successfully. He was friendly, kind, personable and broke down my problem in a way that I could understand. THANK YOU COACHES HVAC! Although, it's past January at this point, you've started off my 2020 year on such a better footing! A MILLION TIMES THANKS!

If you need to be rescued from the outside temperature when your AC or furnace stops working, call Coaches!

The AC at my office stopped working and it was really hot outside (100+). One of the ladies in my office suggesting Coaches and that was the solution to our problem. One call for help brought a tech to our office in just a few hours - he diagnosed the problem, gave us a quote for the repair and completed the work all within a few hours.

Friendly, professional and affordable - the work solved the problem and now we know who to call when our aging HVAC system goes out again.

They went above and beyond for my family. They came out on a holiday. They checked in on us to make sure everything was ok. The owner as, well as the employees, were very friendly and polite. They always kept us up to date with what was going on. I would highly recommend them and will definitely be using them again.

I recently had the pleasure of working with Coaches HVAC Extraordinaire, and they absolutely lived up to their name. The team was not only super professional and on time, but they got my HVAC running perfectly. They even took the time to share a few maintenance tips so I can keep things in shape. Definitely recommend Coaches HVAC Extraordinaire for anyone needing top-notch service!

I was assigned to Coaches from my home warranty policy when our HVAC did not cool properly.Skeptical they were in Stockton and we lived in Sacramento where all the big boy HVAC companies are,but I read their reviews and was amazed by the 5 stars by so many.
Well,they deserve 10 stars trust me. Joe Warren came out to diagnosis the problem the very next day I submitted the claim. On time with a call before he got there. Professional,yet friendly,he found the issue quickly.The unit repairable,he ordered the part and the Home Warranty company covered everything. Took a week to get the part, but we understood that if the repair did not work, then a whole new HVAC unit would also be the next move...and is covered under America home warranty. BUT that is not why the 5 stars...The 5 stars are because of the way Coaches treated us. They kept in touch,told us what to expect along the way, and when Joe came back to install the part his expertise was readily obvious. His office returned my calls when needed and I felt like I was important to them. Joe even tried to sweep the area around the unit inside the house as he had a little dirt on his shoes (funny,but seriously a step above what we expected)...I called this morning to tell the sweet little office girl to tell the owner that we were exceptionally pleased with their concern for detail as the job went from the beginning to the end..Bravo, and now I know why the name of the company carries ExtraodinAir...and yes I have you on speed dial...Thanks Team Coaches....well done in my books.

Coaches HVAC is five star all the way. I had another company come to my house last Friday and he told me that whoever installed my thermostat last, that they must of touched the wires and that caused a lot of damage to my heater. I said oh my goodness what kind of damage? He said it caused damage to two diodes and I said how much will that cost and he said $950 dollars. I am so glad I called Coaches HVAC. I called Chris Curtis (the owner) Friday night and he had one of his employees out to my house in a couple of hours. His employee Pryole was very professional and took pictures of my heater and explained that whoever put in my thermostat didn't cause damage. Also, he explained I have only one diode not two and there was nothing wrong with my diode on my heater. In addition, he showed me a picture of my motherboard and explained that is why my heater wasn't working. The part was ordered and the technician fixed my heater tonight and I'm warm again!!!!! I'm glad I got a second opinion with a honest company!!! If you ever need someone to work on your heater or air conditioner call Coaches HVAC. You won't be taken advantage of. They are honest and five star all the way.

I love coaches. Super fast response time, very knowledgeable and reasonably priced. You can actually talk to the tech, and they call you back with answers to your questions. If you have problems, they follow up - they don't leave you hanging. They should be your first call for heating and AC stuff.

We had a great experience with Coaches. Our air was only blowing hot air because the breaker would kick it off and we originally called a private company and they told us that we would eventually need a new air conditioner so we decided to go through our warranty and they sent Coaches. The tech came out and said the exact same thing the other company said. Mike called us and explained the warranty wouldn't cover a new unit so they gave us a great deal on one and could replace it fast (we have twin babies so a hot house is not an option). Mike came out this time and said we actually don't need a new unit and said we needed a small part and he actually had it in his truck! He replaced it at no cost and he told us if this doesn't work then it's definitely the breaker. The air went out a week later and we called an electrician this time and they agreed it was for sure the breaker. The air has been working since. Mike could have easily lied to us and had us pay for a new unit and he was sooo honest and kind! Definitely recommend Coaches!

Coaches HVAC ExtraordinAIR was sent out through our AHS. Once they were assigned, I gave them a call, and they were able to schedule me in for the same week. The day before they called me and asked that they needed to move my appointment from the morning to the afternoon because of some emergencies call, which I was fine with. Sent an initial text message that a technician was assigned and confirmation of the timeframe they will show up, when it was rescheduled the same thing occurred.

Stephen Jeffrey was assigned to us, he was amazing, knowledgeable kind, and if you asked any questions, he would answer them without being rushed. He was able to diagnose the issue, then talked to us what he found, and then went back up and finalized everything. He then came back down and stated that he was finished, and advised us what he had done. Overall, I had a great experience with Coaches and their technician Stephen Jeffrey! THANK YOU for fixing our heater in this cold winter!

Hello for anybody needing any kind of HVAC needs you have to call coaches they are the best. I have a home warranty service and requested coaches service. My needs. They responded quickly fastly professionally excellent. Don't go anywhere else. Only go to coaches. Thank you.
Todd Sacramento

These HVAC people know what they are doing! Had a CO alarm that kept on going off every 30 minutes after my wall furnace was turned on. It was getting cold and had a few other repair people come by who said a duct cleaning was needed. That is when I contacted Coaches HVAC and asked for a duct cleaning. Here is what sets them apart. Instead of just coming and doing exactly what the previous person recommended they diagnosed the root cause of the problem.

The root cause of the CO alarm that keeps going off is because of soot build up in the heat exchanger and the duct. If I replaced the wall furnace only then a year or so later the CO alarm would go off. If I only cleaned the duct then after a few years then the duct would get soot again then again another cleaning would be needed. With the duct replacement (see picture) they guarantee the workmanship for lifetime. Now for the rest of this wall heater and potential a few more after (Most likely decades) I would not have to worry about potential harm to my health.

Thank you CoachesHVAC for your amazing work!

I found Coaches through Yelp. I had sent an e-mail to another company and then was able to "select all" to send the inquiry to other places as well.

Coaches responded quickly and out of all the others (including the company I initially contacted), had availability the next day and was going to send someone who would understood the issues I was having with my finicky-network-challenged Honeywell Total Home Connection System.

In comes "Positive Pete". He NEVER GAVE UP. Going upstairs, downstairs, under the house - he was able to fix it all. I truly couldn't believe it. I don't think anyone else (other than the guy who installed the system who seems to refuse to deal with it anymore) could have done what he did. He was able to maneuver the network so I wouldn't have the connectivity issue that I had been having for a while. Genius.

Thank you so much, Coaches, I really appreciate you!

AC went out Coaches HVAC was quick to come out and fix the issue. Excellent work and great service! Would highly recommend!

I help my grandmother whenever I can even though I don't live near her. She was having problems with her heater and called a company that advertises on billboards throughout the city so people are familiar with that name. They quoted her nearly $7,000 for a new unit. She was ready to do it but I told her to wait and get a second opinion.
Well, thankfully, she listened and she asked me to help her find someone else to come over for another opinion. So, I called a few different companies in the area that I found online. Some were asking all kinds of ridiculous questions like "well, what did the other company quote her? Can she show us the invoice / quote?" and I remember thinking "what does that matter? Go over and give her a quote based on what YOU find." I had a feeling that they just wanted to come right under the other companies quote even if the other company highly inflated the price or wasn't honest about what needed to be done.
I was shocked as to how difficult it was just to get a 2nd opinion! I even had another company tell me that the owner was going to call me back. He called me back and wasted my time telling me how great they are and got pushy and it all made me feel like something wasn't right. I just told him I would call him back and never did. We needed a job done and didn't need all kinds of distractions because they are all playing these competitive games. It's simple... come over and give us a quote. Why they were stressing me over a basic request was beyond me! My grandmother was without heat in the winter!
THANKFULLY, the next company that I called was exactly what we needed!!!! Not only did they come without making it difficult and asking a bunch of irrelevant questions, but they said they could fix it for around $640! What a difference! From $7,000 to $640. Guess who we went with? Yup.... these guys that I just gave 5 STARS to. While we understand that her unit might need to be replaced soon (since it's about 25 yrs. old) we, like most people, don't have $7,000 just sitting around and we will try to fix things on a budget first. The other guys were like "it's old and it needs to be replaced." And since most customers aren't experts in that field, they just trust what they are told. I tend to question and get 2nd opinions because there are far too many shady companies out there.
So, we were so happy that these guys were courteous and clearly as HONEST as possible which is soooooo rare (and refreshing) in this day and age! Thank you, COACHES, for being, well..... YOU!

I had been without no AC in Tracy for 5 days this company was the 2nd called and I wanted this company to be acknowledged and 100% professional. They called to confirm, called when they were on their way and when arrived ! I also appreciate the kindness extended to me.
Darrell Laforteza was HVAC tech, he was very professional, friendly & very knowledgeable. He came right in listened to the issue, said may I take a look and with no hesitation said no problem we will get you fixed & cool today I'll be right back. The thermostat unit box had burnt out, he went to his truck, and replaced the HVAC thermostat and I was good to go just that quick after 5 days with no AC ...... They are so awesome ! Thank you.