I don't even know where to start. My a/c died. I was banking on it at some point, after all, it was prehistoric. Still, no one wants to go through that. You hear all the stories about what a nightmare it could be while simultaneously draining your bank account. Additionally, I knew that when my a/c was going to go, it would be quickly followed by my HVAC and the cherry on top...I had been previously warned that my ducting was "brittle so I had a big decision to make. Luckily, I do have a home warranty that steps in to help with my a/c but since my HVAC hadn't died yet, it wouldn't be covered, and neither was my ducting (or so I thought). So I could either opt to just go with the a/c, wait for the HVAC to die, and deal with it and my ducting later, or see what other options I might have. I say all that to set the premise...I was in one of every homeowners worst situations....(again...or so I thought).
Coaches HVAC was the contractor assigned by my home warranty company. I talked to Chris day 1 of my issue, had a crew out the very next day to diagnose the issue and by the 3rd day, I had the quote for my cost outside of a/c. Shortly after that call, Chris contacted me, listened to my concerns about the rest of my system, and presented me with an option that not only met all of my needs, but also brought real relief to what I was concerned about it costing. He made my decision easy. I felt heard, valued, and prioritized as a customer.
When the crew came, they were friendly, hard working, efficient, knowledgeable, and timely. Among other things! The entire process was a pleasure. What started as a nightmare ended up a dream. Thank you to Chris, Bobby, Darell, Tom, Diego, and Jas! Coaches not only knows what they are doing, they are fantastic at it! 10/10 recommend!! I will go nowhere else! They literally check ALL the boxes!!

(UPDATE) Just want to thank Coaches Extraordinaire again for there great customer service and quick response service. Happy to report my house hasn't been this cool since I bought it thanks to them. I highly recommend for everyone to use there service you wont regret it 😁

First and foremost, THANK YOU! This gentleman named Mike came to diagnose my AC unit on Wednesday, explained to me in detail what was wrong. He said he would return Thursday to fix it. To his word, he came back on Thursday and showed me exactly where the leak was coming from and he fixed it! I cannot say Thank you enough for the amazing customer service and the professionalism you showed. My house is super comfy now with my working AC and it's all thanks to Mike and Coaches! You guys are amazing!

They went above and beyond for my family. They came out on a holiday. They checked in on us to make sure everything was ok. The owner as, well as the employees, were very friendly and polite. They always kept us up to date with what was going on. I would highly recommend them and will definitely be using them again.

Stephen and Trevor did a fantastic job. We have floor heating and most companies just said "no we don't do that". Stephen and Trevor were meticulous in figuring out how everything worked and resolved my issue. They got a standing ovation when they left

Absolutely recommended using Coaches HVAC
Initially communicated via Yelp email over weekend and on Monday I telephoned them and set up same day appointment.
WOW, wow, wow - great customer service from Ken & Chris who repaired damaged duct and cleaned up after themselves.
Thank you for doing a Great Job !!

Michael Merck came out and diagnosed my ac not cooling. it was an easy fix and they were very busy (first 90 degree week in april) so they gave me the option to fix it myself and I did. they dropped off the materials I needed and explained how it worked. learned something new and have a cool house again. I will definitely be doing business with them in the future.

Had a great experience with Coaches HVAC. They went out of their way to help fix the condensation issues we were having

We were introduced to Coach's through American Home Shield. After placing the service call, Chris had the technician come to our house the very next day, he called me back within a day to discuss what was needed and to give me an estimate. The techs were at our house the following week to take final measurements and plan out what needed to be done.
Due to OUR schedule he started the work two weeks after the initial call. They were done in TWO days. Let me tell you, they were punctual, knowledgeable, kind professional and extremely efficient.
I would definitely recommend this company regardless of method of payment. Chris was honest, straightforward, professional and kind.

I've been very happy with this company. When they say they're gonna be there, they show up. When the technician arrives, they've always been very polite. Very knowledgeable to do their job well, clean up after themselves. I definitely recommend Coaches HVAC service has been impeccable. My outside unit needed a part and they had the part in stock with them and they fixed it right away. When they arrived they didn't even know what the problem was so it's nice to know that they have common parts for common problems. I recommend Coaches HVAC to everybody.

Coaches HVAC is five star all the way. I had another company come to my house last Friday and he told me that whoever installed my thermostat last, that they must of touched the wires and that caused a lot of damage to my heater. I said oh my goodness what kind of damage? He said it caused damage to two diodes and I said how much will that cost and he said $950 dollars. I am so glad I called Coaches HVAC. I called Chris Curtis (the owner) Friday night and he had one of his employees out to my house in a couple of hours. His employee Pryole was very professional and took pictures of my heater and explained that whoever put in my thermostat didn't cause damage. Also, he explained I have only one diode not two and there was nothing wrong with my diode on my heater. In addition, he showed me a picture of my motherboard and explained that is why my heater wasn't working. The part was ordered and the technician fixed my heater tonight and I'm warm again!!!!! I'm glad I got a second opinion with a honest company!!! If you ever need someone to work on your heater or air conditioner call Coaches HVAC. You won't be taken advantage of. They are honest and five star all the way.

Not sure where to start by not writing a long story. I have been taken by other companies and not getting answers or completing a job. Coaches from very beginning understood my concerns and made sure I would get answers and job complete. I had a new unit installed and my techs Bobby and Logan were on time and professional. I knew my questions and concerns were being answered correctly and I felt as ease. Bobby and Logan absolutely took their time and did a fantastic job. They found the root of the issue and will be back with plan of action. I would highly recommend this company for any HVAC needs.

Happy Customer
Elizabeth (Libby)

They always get the job done right! Professional and trustworthy. I always pick them when we have HVAC issues but they're always booked

These guys are the real deal. I was prescribed them through my home warranty company American Home shield and of course I am always a little nervous about who they send to you especially because the company is in Stockton but I was pleasantly surprised Stephen Jeffery from Coaches gave me a call when he was close which was much appreciated. He was very professional and he was done in just about an hour and a half.

In addition to this, I told one of my buddies about them and he called, they were at his house the next day and also finished fixing his AC at a fair price in under 1.5 hours also, so my experience was not a fluke. Not a shock that these guys have so many high marks. I would Recommend to everyone.

I had previously written a 1 star review as I had an interaction with a former employee of this company who no longer works there.
The owner of the company contacted us and was incredibly kind and gentle in his response for a review we wrote that did not reflect a current employee, rather a former employee who now works elsewhere.
As a fellow business owner, I have HUGE respect for the owner Joseph - I wish there were more people around like him and his current team.
Thank you for reaching out and thank you for the followup - your team and your company deserve glowing reviews and I hope anyone local does reach out to you and get to experience your exceptional customer service.
Thanks!