They have been taking care of our system for years. Trevor, and all of their technicians, are great! We highly recommend them!

It's been great having them service my system. I had an issue with my AC that required running a new wire from upstairs down to the AC compressor. They installed it quickly and cleanly. The office staff is also very friendly, highly recommended.

I had previously written a 1 star review as I had an interaction with a former employee of this company who no longer works there.
The owner of the company contacted us and was incredibly kind and gentle in his response for a review we wrote that did not reflect a current employee, rather a former employee who now works elsewhere.
As a fellow business owner, I have HUGE respect for the owner Joseph - I wish there were more people around like him and his current team.
Thank you for reaching out and thank you for the followup - your team and your company deserve glowing reviews and I hope anyone local does reach out to you and get to experience your exceptional customer service.
Thanks!

I've been very happy with this company. When they say they're gonna be there, they show up. When the technician arrives, they've always been very polite. Very knowledgeable to do their job well, clean up after themselves. I definitely recommend Coaches HVAC service has been impeccable. My outside unit needed a part and they had the part in stock with them and they fixed it right away. When they arrived they didn't even know what the problem was so it's nice to know that they have common parts for common problems. I recommend Coaches HVAC to everybody.

I was assigned to Coaches from my home warranty policy when our HVAC did not cool properly.Skeptical they were in Stockton and we lived in Sacramento where all the big boy HVAC companies are,but I read their reviews and was amazed by the 5 stars by so many.
Well,they deserve 10 stars trust me. Joe Warren came out to diagnosis the problem the very next day I submitted the claim. On time with a call before he got there. Professional,yet friendly,he found the issue quickly.The unit repairable,he ordered the part and the Home Warranty company covered everything. Took a week to get the part, but we understood that if the repair did not work, then a whole new HVAC unit would also be the next move...and is covered under America home warranty. BUT that is not why the 5 stars...The 5 stars are because of the way Coaches treated us. They kept in touch,told us what to expect along the way, and when Joe came back to install the part his expertise was readily obvious. His office returned my calls when needed and I felt like I was important to them. Joe even tried to sweep the area around the unit inside the house as he had a little dirt on his shoes (funny,but seriously a step above what we expected)...I called this morning to tell the sweet little office girl to tell the owner that we were exceptionally pleased with their concern for detail as the job went from the beginning to the end..Bravo, and now I know why the name of the company carries ExtraodinAir...and yes I have you on speed dial...Thanks Team Coaches....well done in my books.

Had a great experience with Coaches HVAC. They went out of their way to help fix the condensation issues we were having

I was refered to Coaches via a home warranty service to have my air conditioner and gas furnace converted over to a heat pump. The home warranty offered a substandard option for replacement. I expressed concern regarding the quality, Coaches worked with me to come up with a much better option at a very reasonable price. During the installation, there were a number of issues that arose but the team did a wonderful job of getting everything taken care of. This is a company that wants to build long term relationships and given this interaction, I plan to work with them on future projects. Highly recommend.

Scheduled Coaches for a gas furnace heating tune-up through American Home Shield home warranty. I pushed for AHS to give me options to choose from because I've had plenty of bad experiences. I was pleasantly surprised when they gave me four to choose from and I went with the one that seemed to have the best reviews on Yelp and Google: Coaches. The Technician, Stephen was a little late, but sincere in his apology (this matters to me), very friendly and made sure to spend as much time as I wanted to understand his evaluation. Even when I said I was all set, he paused once more to make sure I was satisfied. Refreshing contractor experience and I'll use their services again.

Saved us $10,000!!!! Honest Company! Our home warranty sent another company to inspect our A/C system and they said that our HVAC and ductwork needed to be replaced. I was skeptical about that company and asked for a 2nd opinion, Coaches came out and said that our A/C system was running perfectly and no reason to replace! I was shocked, but glad that I forced the warranty company for the 2nd opinion! I had to fight them to have Coaches replace my ductwork instead of the first dishonest company! Coaches is a FAR superior company, that explained what the issues were and how they will not only replace the ductwork but also redesign it for better distribution of air. Brandon, Bobby, and Joey were on time and professional, made sure to cover areas around the attic and clean up after they were done. Don't hesitate, call them!

I love coaches. Super fast response time, very knowledgeable and reasonably priced. You can actually talk to the tech, and they call you back with answers to your questions. If you have problems, they follow up - they don't leave you hanging. They should be your first call for heating and AC stuff.

These guys are the real deal. I was prescribed them through my home warranty company American Home shield and of course I am always a little nervous about who they send to you especially because the company is in Stockton but I was pleasantly surprised Stephen Jeffery from Coaches gave me a call when he was close which was much appreciated. He was very professional and he was done in just about an hour and a half.

In addition to this, I told one of my buddies about them and he called, they were at his house the next day and also finished fixing his AC at a fair price in under 1.5 hours also, so my experience was not a fluke. Not a shock that these guys have so many high marks. I would Recommend to everyone.

Hello for anybody needing any kind of HVAC needs you have to call coaches they are the best. I have a home warranty service and requested coaches service. My needs. They responded quickly fastly professionally excellent. Don't go anywhere else. Only go to coaches. Thank you.
Todd Sacramento

Great experience as this company works as a team. From great techs, owners and especially the nice gal who gives friendly reminders via text and phone calls. They came all the way out to Galt and I couldn't be happier. Just in time for the heat!!!

First and foremost, THANK YOU! This gentleman named Mike came to diagnose my AC unit on Wednesday, explained to me in detail what was wrong. He said he would return Thursday to fix it. To his word, he came back on Thursday and showed me exactly where the leak was coming from and he fixed it! I cannot say Thank you enough for the amazing customer service and the professionalism you showed. My house is super comfy now with my working AC and it's all thanks to Mike and Coaches! You guys are amazing!

Coaches, brought their A game installing my AC, furnace, and hot water heater in my 1975 home. He brought everything up to code no matter what the city threw at us. Most importantly he did a great job and stayed within my budget.