I was assigned to Coaches from my home warranty policy when our HVAC did not cool properly.Skeptical they were in Stockton and we lived in Sacramento where all the big boy HVAC companies are,but I read their reviews and was amazed by the 5 stars by so many.
Well,they deserve 10 stars trust me. Joe Warren came out to diagnosis the problem the very next day I submitted the claim. On time with a call before he got there. Professional,yet friendly,he found the issue quickly.The unit repairable,he ordered the part and the Home Warranty company covered everything. Took a week to get the part, but we understood that if the repair did not work, then a whole new HVAC unit would also be the next move...and is covered under America home warranty. BUT that is not why the 5 stars...The 5 stars are because of the way Coaches treated us. They kept in touch,told us what to expect along the way, and when Joe came back to install the part his expertise was readily obvious. His office returned my calls when needed and I felt like I was important to them. Joe even tried to sweep the area around the unit inside the house as he had a little dirt on his shoes (funny,but seriously a step above what we expected)...I called this morning to tell the sweet little office girl to tell the owner that we were exceptionally pleased with their concern for detail as the job went from the beginning to the end..Bravo, and now I know why the name of the company carries ExtraodinAir...and yes I have you on speed dial...Thanks Team Coaches....well done in my books.

We were introduced to Coach's through American Home Shield. After placing the service call, Chris had the technician come to our house the very next day, he called me back within a day to discuss what was needed and to give me an estimate. The techs were at our house the following week to take final measurements and plan out what needed to be done.
Due to OUR schedule he started the work two weeks after the initial call. They were done in TWO days. Let me tell you, they were punctual, knowledgeable, kind professional and extremely efficient.
I would definitely recommend this company regardless of method of payment. Chris was honest, straightforward, professional and kind.

Great experience as this company works as a team. From great techs, owners and especially the nice gal who gives friendly reminders via text and phone calls. They came all the way out to Galt and I couldn't be happier. Just in time for the heat!!!

Hardworking installers Bobby and Logan quickly and efficiently replaced our worn out A/C unit with a brand new one on a sweltering summer day (outdoors 103°; attic 140°). They were professional, helpful and provided excellent customer service. Owner Chris is knowledgeable and responsive to questions. We highly recommend Coaches HVAC ExtraordinAIR!

Not sure where to start by not writing a long story. I have been taken by other companies and not getting answers or completing a job. Coaches from very beginning understood my concerns and made sure I would get answers and job complete. I had a new unit installed and my techs Bobby and Logan were on time and professional. I knew my questions and concerns were being answered correctly and I felt as ease. Bobby and Logan absolutely took their time and did a fantastic job. They found the root of the issue and will be back with plan of action. I would highly recommend this company for any HVAC needs.

Happy Customer
Elizabeth (Libby)

Gave me a much more competitive quote while not upselling. Courteous and fast. Reassured me I don’t need a new system yet but I will be contacting them when the time comes. Thanks for the professionalism!!! Great team!

They always get the job done right! Professional and trustworthy. I always pick them when we have HVAC issues but they're always booked

Our AC stopped working in the middle of Stockton summer. I called Coaches and they came when they said they would, fixed the issue quickly and it all cost me under $100!

Our AC was acting sluggish and not cooling the house as well as usual. Coaches responded twice, once just for a routine maintenance check then again to repair the issues. Both service men were helpful and friendly. Repairs were reasonably priced as well. I'd call them again and recommend them to others.

I recently had the pleasure of working with Coaches HVAC Extraordinaire, and they absolutely lived up to their name. The team was not only super professional and on time, but they got my HVAC running perfectly. They even took the time to share a few maintenance tips so I can keep things in shape. Definitely recommend Coaches HVAC Extraordinaire for anyone needing top-notch service!

I have used Coaches HVAC for about 13!years and they get the job done right. They are very reliable and most importantly, they are HONEST. Chris is truly an amazing person, greatly appreciate everything you have done for me over the years.

I was refered to Coaches via a home warranty service to have my air conditioner and gas furnace converted over to a heat pump. The home warranty offered a substandard option for replacement. I expressed concern regarding the quality, Coaches worked with me to come up with a much better option at a very reasonable price. During the installation, there were a number of issues that arose but the team did a wonderful job of getting everything taken care of. This is a company that wants to build long term relationships and given this interaction, I plan to work with them on future projects. Highly recommend.

(UPDATE) Just want to thank Coaches Extraordinaire again for there great customer service and quick response service. Happy to report my house hasn't been this cool since I bought it thanks to them. I highly recommend for everyone to use there service you wont regret it 😁

I help my grandmother whenever I can even though I don't live near her. She was having problems with her heater and called a company that advertises on billboards throughout the city so people are familiar with that name. They quoted her nearly $7,000 for a new unit. She was ready to do it but I told her to wait and get a second opinion.
Well, thankfully, she listened and she asked me to help her find someone else to come over for another opinion. So, I called a few different companies in the area that I found online. Some were asking all kinds of ridiculous questions like "well, what did the other company quote her? Can she show us the invoice / quote?" and I remember thinking "what does that matter? Go over and give her a quote based on what YOU find." I had a feeling that they just wanted to come right under the other companies quote even if the other company highly inflated the price or wasn't honest about what needed to be done.
I was shocked as to how difficult it was just to get a 2nd opinion! I even had another company tell me that the owner was going to call me back. He called me back and wasted my time telling me how great they are and got pushy and it all made me feel like something wasn't right. I just told him I would call him back and never did. We needed a job done and didn't need all kinds of distractions because they are all playing these competitive games. It's simple... come over and give us a quote. Why they were stressing me over a basic request was beyond me! My grandmother was without heat in the winter!
THANKFULLY, the next company that I called was exactly what we needed!!!! Not only did they come without making it difficult and asking a bunch of irrelevant questions, but they said they could fix it for around $640! What a difference! From $7,000 to $640. Guess who we went with? Yup.... these guys that I just gave 5 STARS to. While we understand that her unit might need to be replaced soon (since it's about 25 yrs. old) we, like most people, don't have $7,000 just sitting around and we will try to fix things on a budget first. The other guys were like "it's old and it needs to be replaced." And since most customers aren't experts in that field, they just trust what they are told. I tend to question and get 2nd opinions because there are far too many shady companies out there.
So, we were so happy that these guys were courteous and clearly as HONEST as possible which is soooooo rare (and refreshing) in this day and age! Thank you, COACHES, for being, well..... YOU!

I had been without no AC in Tracy for 5 days this company was the 2nd called and I wanted this company to be acknowledged and 100% professional. They called to confirm, called when they were on their way and when arrived ! I also appreciate the kindness extended to me.
Darrell Laforteza was HVAC tech, he was very professional, friendly & very knowledgeable. He came right in listened to the issue, said may I take a look and with no hesitation said no problem we will get you fixed & cool today I'll be right back. The thermostat unit box had burnt out, he went to his truck, and replaced the HVAC thermostat and I was good to go just that quick after 5 days with no AC ...... They are so awesome ! Thank you.