Michael Merck came out and diagnosed my ac not cooling. it was an easy fix and they were very busy (first 90 degree week in april) so they gave me the option to fix it myself and I did. they dropped off the materials I needed and explained how it worked. learned something new and have a cool house again. I will definitely be doing business with them in the future.

I was refered to Coaches via a home warranty service to have my air conditioner and gas furnace converted over to a heat pump. The home warranty offered a substandard option for replacement. I expressed concern regarding the quality, Coaches worked with me to come up with a much better option at a very reasonable price. During the installation, there were a number of issues that arose but the team did a wonderful job of getting everything taken care of. This is a company that wants to build long term relationships and given this interaction, I plan to work with them on future projects. Highly recommend.

I had been without no AC in Tracy for 5 days this company was the 2nd called and I wanted this company to be acknowledged and 100% professional. They called to confirm, called when they were on their way and when arrived ! I also appreciate the kindness extended to me.
Darrell Laforteza was HVAC tech, he was very professional, friendly & very knowledgeable. He came right in listened to the issue, said may I take a look and with no hesitation said no problem we will get you fixed & cool today I'll be right back. The thermostat unit box had burnt out, he went to his truck, and replaced the HVAC thermostat and I was good to go just that quick after 5 days with no AC ...... They are so awesome ! Thank you.

Our AC stopped working in the middle of Stockton summer. I called Coaches and they came when they said they would, fixed the issue quickly and it all cost me under $100!

I had a very pleasant expierience with this company. Infound them thru pg&e ac quality care program. This was the only company who could accomidate my hours because i needed the appointment after 5:30 pm. So they made if from 6-10. The worker showed up at 6 and was gone by 8. Now the worker a gentlemen named Pryole was one of the most humble and patient people i have ever met. When he got here i wanted to make sure we were on the same page so i sat him down and explained everything that pge said they cover. He let me do my presentation id guess u call it for 5 min or so and when i finished he was like let me show you my paper work. And it was everything i had just talked about. So Mr. Pryole not only knew what i was talking about he was patient and humble enough not to cut me off and let me finish. I was very pleased with him and his profesionalism. He took his time to explain the work and was very thorough. Thank you guys for the service and time accomidation im a very happy customer.

We signed up to have our heater and AC maintenanced regularly before the peak months. Today was our first service with Coaches, and Pryole Taimalelagi was the technician. He was very professional, courteous, and knowledgeable. He went above and beyond and also provided some recommendations that would help us save on our energy bill. We were very impressed with the service and will definitely keep the service that we signed up for.

Awesome. Awesome at scheduling. Very knowledgeable folks. In and out with no fuss. Wham bam job done... very rare these days. Big thimbs up. Thank you.

Two years ago our AC unit went out! I am grateful that we had home insurance. Our provider sent us to Coaches HVAC. During the process, we were told it was in our best interest to not only replace our AC, but also our heater… even though there was no problem with out heater. We were skeptical. Eventually we decided to replace the AC and heater. It was the original AC/Heater from a home built in 2006.

At first our heater did not work, but we did not find this out until the following winter season, because everything was replaced going into the summer season. The AC has always been on point and it cooled our home quickly. The brand new AC was amazing! When winter hit, we went to turn on our new heater… and it would not work at all. We checked our warranty and everything had passed. We were so upset.

Instead of reaching out to our insurance, we reached out to Coaches HVAC to fix the system because they put in! This business stands behind its product and their work. I worked directly with one of the owners, who was attentive and understanding. It took a few weeks, but they got everything fine tuned and dialed in. Imagine spending thousands of dollars out of pocket, even though it was covered by insurance, and what you bought did not work. I am so grateful to the employees and the owners. They show-up when they tell you and they were respectful to us and our home. They care about their customer’s peace of mind and their product. If you are looking for a company that does great work, stands behind their product, does what they say, and cares about customer service, then you are done searching! This is it! Thanks again to this amazing team!

If you don’t believe me… look at their rating! The proof is there for a reason!

5 stars for service tech Pete // 3 stars related services = 4 stars overall

I had a great experience with Pete. He was courteous, did good work, and was helpful beyond just the repair (advice on thermostats and install, etc.)

There were a few issues outside of this though:
- Scheduling was confusing and delayed. I was getting conflicting information via calls/text/email and in the end they mixed up and had to reschedule. It was confusing and frustrating.
- I asked for a detailed estimate of the cost (parts, labor, etc.) and never got it. They only gave me a final cost and initial visit cost.
- The price seems steep for the work involved but I was happy with Pete so it was ok.

Heating system seems to be working well and we have much more even temperature across the house.

I would use Coaches again but would be more clear about scheduling and pricing. The most important part is the work done and that was great.

Scheduled Coaches for a gas furnace heating tune-up through American Home Shield home warranty. I pushed for AHS to give me options to choose from because I've had plenty of bad experiences. I was pleasantly surprised when they gave me four to choose from and I went with the one that seemed to have the best reviews on Yelp and Google: Coaches. The Technician, Stephen was a little late, but sincere in his apology (this matters to me), very friendly and made sure to spend as much time as I wanted to understand his evaluation. Even when I said I was all set, he paused once more to make sure I was satisfied. Refreshing contractor experience and I'll use their services again.

Our AC stopped working Friday night so we put in a request for service through American Home Shield and it was dispatched to Coaches. They came out Monday afternoon and fixed our AC! Our technician, Jeffrey Stephens, was so nice and professional as well! Give that guy a bonus, he is truly awesome!!
I will for sure use Coaches for our regular routine maintenance and highly recommend them.

My furnace suddenly stopped working. I requested a quotes from several services on Yelp and these guys gave me the best price and scheduled a visit next day. But the most important they offered to walk me through the diagnostic to see if we could fix it right away! And it worked. I went to Lowes, bought a fuse, replace it and ... now I have warm house 🙂
Thanks a lot guys for your selfless help!

Great technicians very easy to work with always return phone calls. Chris was very helpful dealing with the warranty company.

These guys are the real deal. I was prescribed them through my home warranty company American Home shield and of course I am always a little nervous about who they send to you especially because the company is in Stockton but I was pleasantly surprised Stephen Jeffery from Coaches gave me a call when he was close which was much appreciated. He was very professional and he was done in just about an hour and a half.

In addition to this, I told one of my buddies about them and he called, they were at his house the next day and also finished fixing his AC at a fair price in under 1.5 hours also, so my experience was not a fluke. Not a shock that these guys have so many high marks. I would Recommend to everyone.

Love these guys!
I've been using Coaches for years, and have nothing but great things to say. They are always very quick to respond, they've always sent a tech to me the day that I call, and have things fixed within hours. I have sent tons of referrals who have also gotten the same service. I never have sticker shock, pricing is more than fair. The techs are always friendly and they always show me what's going on. They explain exactly what they are going to do to fix the problem, so that you know what to look for and how to take care of things after they leave. Extremely trustworthy, excellent customer service, more than fair pricing, and most importantly, they care. I can send anyone to them, and I know that my friends and family will be taken care of, hands down the best HVAC company in the Central Valley.