Right in the peak of the heat, my air conditioner went out and Stephen from Coaches HVAC extraordinAIR saved the day! He was swift, kind, understanding, professional and extremely efficient.

Thank you Stephen for being awesome,
Danita

5 stars for service tech Pete // 3 stars related services = 4 stars overall

I had a great experience with Pete. He was courteous, did good work, and was helpful beyond just the repair (advice on thermostats and install, etc.)

There were a few issues outside of this though:
- Scheduling was confusing and delayed. I was getting conflicting information via calls/text/email and in the end they mixed up and had to reschedule. It was confusing and frustrating.
- I asked for a detailed estimate of the cost (parts, labor, etc.) and never got it. They only gave me a final cost and initial visit cost.
- The price seems steep for the work involved but I was happy with Pete so it was ok.

Heating system seems to be working well and we have much more even temperature across the house.

I would use Coaches again but would be more clear about scheduling and pricing. The most important part is the work done and that was great.

I want to thank Darrell for helping us out.He is amazing he came out because we were having problems getting our air conditioner to turn on he figured out we were not getting our full voltage from the power line. we were having power issues in our home for months and because of him we were able to
Call Pgne And get it fixed that night . He didn't even charge us for coming out ! Thanks again

I had been without no AC in Tracy for 5 days this company was the 2nd called and I wanted this company to be acknowledged and 100% professional. They called to confirm, called when they were on their way and when arrived ! I also appreciate the kindness extended to me.
Darrell Laforteza was HVAC tech, he was very professional, friendly & very knowledgeable. He came right in listened to the issue, said may I take a look and with no hesitation said no problem we will get you fixed & cool today I'll be right back. The thermostat unit box had burnt out, he went to his truck, and replaced the HVAC thermostat and I was good to go just that quick after 5 days with no AC ...... They are so awesome ! Thank you.

Had a great experience with Coaches HVAC. They went out of their way to help fix the condensation issues we were having

I found Coaches through Yelp. I had sent an e-mail to another company and then was able to "select all" to send the inquiry to other places as well.

Coaches responded quickly and out of all the others (including the company I initially contacted), had availability the next day and was going to send someone who would understood the issues I was having with my finicky-network-challenged Honeywell Total Home Connection System.

In comes "Positive Pete". He NEVER GAVE UP. Going upstairs, downstairs, under the house - he was able to fix it all. I truly couldn't believe it. I don't think anyone else (other than the guy who installed the system who seems to refuse to deal with it anymore) could have done what he did. He was able to maneuver the network so I wouldn't have the connectivity issue that I had been having for a while. Genius.

Thank you so much, Coaches, I really appreciate you!

It's been great having them service my system. I had an issue with my AC that required running a new wire from upstairs down to the AC compressor. They installed it quickly and cleanly. The office staff is also very friendly, highly recommended.

By far the best service and quality work in the area. Stephen the service manager is always a pleasure to work with. Professional and personable. Chris also goes above and beyond to make sure my projects are done perfectly. Thank you Coaches!

Coaches HVAC ExtraordinAIR was sent out through our AHS. Once they were assigned, I gave them a call, and they were able to schedule me in for the same week. The day before they called me and asked that they needed to move my appointment from the morning to the afternoon because of some emergencies call, which I was fine with. Sent an initial text message that a technician was assigned and confirmation of the timeframe they will show up, when it was rescheduled the same thing occurred.

Stephen Jeffrey was assigned to us, he was amazing, knowledgeable kind, and if you asked any questions, he would answer them without being rushed. He was able to diagnose the issue, then talked to us what he found, and then went back up and finalized everything. He then came back down and stated that he was finished, and advised us what he had done. Overall, I had a great experience with Coaches and their technician Stephen Jeffrey! THANK YOU for fixing our heater in this cold winter!

I don't even know where to start. My a/c died. I was banking on it at some point, after all, it was prehistoric. Still, no one wants to go through that. You hear all the stories about what a nightmare it could be while simultaneously draining your bank account. Additionally, I knew that when my a/c was going to go, it would be quickly followed by my HVAC and the cherry on top...I had been previously warned that my ducting was "brittle so I had a big decision to make. Luckily, I do have a home warranty that steps in to help with my a/c but since my HVAC hadn't died yet, it wouldn't be covered, and neither was my ducting (or so I thought). So I could either opt to just go with the a/c, wait for the HVAC to die, and deal with it and my ducting later, or see what other options I might have. I say all that to set the premise...I was in one of every homeowners worst situations....(again...or so I thought).
Coaches HVAC was the contractor assigned by my home warranty company. I talked to Chris day 1 of my issue, had a crew out the very next day to diagnose the issue and by the 3rd day, I had the quote for my cost outside of a/c. Shortly after that call, Chris contacted me, listened to my concerns about the rest of my system, and presented me with an option that not only met all of my needs, but also brought real relief to what I was concerned about it costing. He made my decision easy. I felt heard, valued, and prioritized as a customer.
When the crew came, they were friendly, hard working, efficient, knowledgeable, and timely. Among other things! The entire process was a pleasure. What started as a nightmare ended up a dream. Thank you to Chris, Bobby, Darell, Tom, Diego, and Jas! Coaches not only knows what they are doing, they are fantastic at it! 10/10 recommend!! I will go nowhere else! They literally check ALL the boxes!!

Our AC stopped working in the middle of Stockton summer. I called Coaches and they came when they said they would, fixed the issue quickly and it all cost me under $100!

On January 3,2024,

I would like to send out a special shout-out!!!! & a kudos!!! To ALL Awesome ladies & all staff in the office, they All have great customer service, great telephone etiquette. They're precise and giving you an appointment. The work around your coming, it's. They're a 100% efficient. They're very polite and friendly.. to Mr. Steven J. a service technician @ coaches hvac extraordinaire, He was on time, very professionaland courteous, .I just want to let everybody that he did an awesome job servicing my thermostat & hvac system at my house. he was very professional and very businesslike, friendly very thorough of his knowledge in the heating/air conditioningfield., he did an excellent job of explaining, examining, cleaning, repairing, diagnosis in, my heater and a/c units. i trust coaches hvac extraordinaire, i will always use them i highly recommend them.

god bless you @ your familiy,

john oliveri
stockton, ca.

Have to write this review for "Coaches HVAC Extraordinair" because I'm so grateful for Chris the owner and his customer service! Was in a time crunch with getting some repairs done, specifically with the heater at the house I was moving out of, and he was more than accommodating. He addressed my concerns, timeframe, and main thing he was very compassionate. He fixed the heater issues at the house- in more than a timely manner-
Thanks again, Chris!

I have used Coaches HVAC for about 13!years and they get the job done right. They are very reliable and most importantly, they are HONEST. Chris is truly an amazing person, greatly appreciate everything you have done for me over the years.

Love these guys!
I've been using Coaches for years, and have nothing but great things to say. They are always very quick to respond, they've always sent a tech to me the day that I call, and have things fixed within hours. I have sent tons of referrals who have also gotten the same service. I never have sticker shock, pricing is more than fair. The techs are always friendly and they always show me what's going on. They explain exactly what they are going to do to fix the problem, so that you know what to look for and how to take care of things after they leave. Extremely trustworthy, excellent customer service, more than fair pricing, and most importantly, they care. I can send anyone to them, and I know that my friends and family will be taken care of, hands down the best HVAC company in the Central Valley.