Scheduled Coaches for a gas furnace heating tune-up through American Home Shield home warranty. I pushed for AHS to give me options to choose from because I've had plenty of bad experiences. I was pleasantly surprised when they gave me four to choose from and I went with the one that seemed to have the best reviews on Yelp and Google: Coaches. The Technician, Stephen was a little late, but sincere in his apology (this matters to me), very friendly and made sure to spend as much time as I wanted to understand his evaluation. Even when I said I was all set, he paused once more to make sure I was satisfied. Refreshing contractor experience and I'll use their services again.

they have nice cus service. behaving customer very well. There was a mi with my invoice that they addressed the problem quickly.

These guys are the real deal. I was prescribed them through my home warranty company American Home shield and of course I am always a little nervous about who they send to you especially because the company is in Stockton but I was pleasantly surprised Stephen Jeffery from Coaches gave me a call when he was close which was much appreciated. He was very professional and he was done in just about an hour and a half.

In addition to this, I told one of my buddies about them and he called, they were at his house the next day and also finished fixing his AC at a fair price in under 1.5 hours also, so my experience was not a fluke. Not a shock that these guys have so many high marks. I would Recommend to everyone.

Hello for anybody needing any kind of HVAC needs you have to call coaches they are the best. I have a home warranty service and requested coaches service. My needs. They responded quickly fastly professionally excellent. Don't go anywhere else. Only go to coaches. Thank you.
Todd Sacramento

Michael Merck came out and diagnosed my ac not cooling. it was an easy fix and they were very busy (first 90 degree week in april) so they gave me the option to fix it myself and I did. they dropped off the materials I needed and explained how it worked. learned something new and have a cool house again. I will definitely be doing business with them in the future.

I had been without no AC in Tracy for 5 days this company was the 2nd called and I wanted this company to be acknowledged and 100% professional. They called to confirm, called when they were on their way and when arrived ! I also appreciate the kindness extended to me.
Darrell Laforteza was HVAC tech, he was very professional, friendly & very knowledgeable. He came right in listened to the issue, said may I take a look and with no hesitation said no problem we will get you fixed & cool today I'll be right back. The thermostat unit box had burnt out, he went to his truck, and replaced the HVAC thermostat and I was good to go just that quick after 5 days with no AC ...... They are so awesome ! Thank you.

First and foremost, THANK YOU! This gentleman named Mike came to diagnose my AC unit on Wednesday, explained to me in detail what was wrong. He said he would return Thursday to fix it. To his word, he came back on Thursday and showed me exactly where the leak was coming from and he fixed it! I cannot say Thank you enough for the amazing customer service and the professionalism you showed. My house is super comfy now with my working AC and it's all thanks to Mike and Coaches! You guys are amazing!

I found Coaches through Yelp. I had sent an e-mail to another company and then was able to "select all" to send the inquiry to other places as well.

Coaches responded quickly and out of all the others (including the company I initially contacted), had availability the next day and was going to send someone who would understood the issues I was having with my finicky-network-challenged Honeywell Total Home Connection System.

In comes "Positive Pete". He NEVER GAVE UP. Going upstairs, downstairs, under the house - he was able to fix it all. I truly couldn't believe it. I don't think anyone else (other than the guy who installed the system who seems to refuse to deal with it anymore) could have done what he did. He was able to maneuver the network so I wouldn't have the connectivity issue that I had been having for a while. Genius.

Thank you so much, Coaches, I really appreciate you!

Awesome. Awesome at scheduling. Very knowledgeable folks. In and out with no fuss. Wham bam job done... very rare these days. Big thimbs up. Thank you.

Absolutely recommended using Coaches HVAC
Initially communicated via Yelp email over weekend and on Monday I telephoned them and set up same day appointment.
WOW, wow, wow - great customer service from Ken & Chris who repaired damaged duct and cleaned up after themselves.
Thank you for doing a Great Job !!

I had previously written a 1 star review as I had an interaction with a former employee of this company who no longer works there.
The owner of the company contacted us and was incredibly kind and gentle in his response for a review we wrote that did not reflect a current employee, rather a former employee who now works elsewhere.
As a fellow business owner, I have HUGE respect for the owner Joseph - I wish there were more people around like him and his current team.
Thank you for reaching out and thank you for the followup - your team and your company deserve glowing reviews and I hope anyone local does reach out to you and get to experience your exceptional customer service.
Thanks!

If you need to be rescued from the outside temperature when your AC or furnace stops working, call Coaches!

The AC at my office stopped working and it was really hot outside (100+). One of the ladies in my office suggesting Coaches and that was the solution to our problem. One call for help brought a tech to our office in just a few hours - he diagnosed the problem, gave us a quote for the repair and completed the work all within a few hours.

Friendly, professional and affordable - the work solved the problem and now we know who to call when our aging HVAC system goes out again.

My furnace suddenly stopped working. I requested a quotes from several services on Yelp and these guys gave me the best price and scheduled a visit next day. But the most important they offered to walk me through the diagnostic to see if we could fix it right away! And it worked. I went to Lowes, bought a fuse, replace it and ... now I have warm house 🙂
Thanks a lot guys for your selfless help!

Not sure where to start by not writing a long story. I have been taken by other companies and not getting answers or completing a job. Coaches from very beginning understood my concerns and made sure I would get answers and job complete. I had a new unit installed and my techs Bobby and Logan were on time and professional. I knew my questions and concerns were being answered correctly and I felt as ease. Bobby and Logan absolutely took their time and did a fantastic job. They found the root of the issue and will be back with plan of action. I would highly recommend this company for any HVAC needs.

Happy Customer
Elizabeth (Libby)

Our AC was acting sluggish and not cooling the house as well as usual. Coaches responded twice, once just for a routine maintenance check then again to repair the issues. Both service men were helpful and friendly. Repairs were reasonably priced as well. I'd call them again and recommend them to others.