They always get the job done right! Professional and trustworthy. I always pick them when we have HVAC issues but they're always booked

It's been great having them service my system. I had an issue with my AC that required running a new wire from upstairs down to the AC compressor. They installed it quickly and cleanly. The office staff is also very friendly, highly recommended.

Had a great experience with Coaches HVAC. They went out of their way to help fix the condensation issues we were having

(UPDATE) Just want to thank Coaches Extraordinaire again for there great customer service and quick response service. Happy to report my house hasn't been this cool since I bought it thanks to them. I highly recommend for everyone to use there service you wont regret it 😁

I want to thank Darrell for helping us out.He is amazing he came out because we were having problems getting our air conditioner to turn on he figured out we were not getting our full voltage from the power line. we were having power issues in our home for months and because of him we were able to
Call Pgne And get it fixed that night . He didn't even charge us for coming out ! Thanks again

I was refered to Coaches via a home warranty service to have my air conditioner and gas furnace converted over to a heat pump. The home warranty offered a substandard option for replacement. I expressed concern regarding the quality, Coaches worked with me to come up with a much better option at a very reasonable price. During the installation, there were a number of issues that arose but the team did a wonderful job of getting everything taken care of. This is a company that wants to build long term relationships and given this interaction, I plan to work with them on future projects. Highly recommend.

Great experience as this company works as a team. From great techs, owners and especially the nice gal who gives friendly reminders via text and phone calls. They came all the way out to Galt and I couldn't be happier. Just in time for the heat!!!

Huge shoutout to Chris, and his team; Bobby and Logan, for their top-notch work and outstanding customer service while replacing our HVAC unit!
From start to finish Chris made sure we were taken care of and quality workmanship demonstrated by his Tech’s! As a Realtor this is the kind of company I will recommend to my clients and friends! 👏👏👏

Great technicians very easy to work with always return phone calls. Chris was very helpful dealing with the warranty company.

Our AC was acting sluggish and not cooling the house as well as usual. Coaches responded twice, once just for a routine maintenance check then again to repair the issues. Both service men were helpful and friendly. Repairs were reasonably priced as well. I'd call them again and recommend them to others.

My home warranty, American Home Shield, offered a pre-season AC tune up this spring, so I decided to take advantage of the offer and requested the service. Coaches HVAC was assigned to my request and I am very pleased with their service. The technician, Michael Merck, gave me a courtesy call 30 minutes prior to arrival, which I really appreciated. Mr. Merck arrived promptly and was very friendly and professional. He completed the maintenance work in less than an hour and told me everything looked fine; just needed to replace my air filters. He told me about several membership products & services that the company offers outside of the home warranty, but he was not at all pushy about it.

I'm hoping that my home warranty will offer a pre-season tune up for the heating system this fall, but if not, I will definitely schedule one myself with Coaches HVAC.

I reviewed Coaches last Spring. After i gave a poor review,Curtis the owner, called me to determine what i needed to be satisfied. I said if they couldnt get a forced air vent in one bedroom, then it would need a mini split. He agreed. Within 2 weeks, they installed a mini split to provide heat and a/c for that bedroom, which solved the problem. Everyone can make a mistake, but when a business stands behind their work and makes it right, then i'm willing to recommend them.

5 stars for service tech Pete // 3 stars related services = 4 stars overall

I had a great experience with Pete. He was courteous, did good work, and was helpful beyond just the repair (advice on thermostats and install, etc.)

There were a few issues outside of this though:
- Scheduling was confusing and delayed. I was getting conflicting information via calls/text/email and in the end they mixed up and had to reschedule. It was confusing and frustrating.
- I asked for a detailed estimate of the cost (parts, labor, etc.) and never got it. They only gave me a final cost and initial visit cost.
- The price seems steep for the work involved but I was happy with Pete so it was ok.

Heating system seems to be working well and we have much more even temperature across the house.

I would use Coaches again but would be more clear about scheduling and pricing. The most important part is the work done and that was great.

Two years ago our AC unit went out! I am grateful that we had home insurance. Our provider sent us to Coaches HVAC. During the process, we were told it was in our best interest to not only replace our AC, but also our heater… even though there was no problem with out heater. We were skeptical. Eventually we decided to replace the AC and heater. It was the original AC/Heater from a home built in 2006.

At first our heater did not work, but we did not find this out until the following winter season, because everything was replaced going into the summer season. The AC has always been on point and it cooled our home quickly. The brand new AC was amazing! When winter hit, we went to turn on our new heater… and it would not work at all. We checked our warranty and everything had passed. We were so upset.

Instead of reaching out to our insurance, we reached out to Coaches HVAC to fix the system because they put in! This business stands behind its product and their work. I worked directly with one of the owners, who was attentive and understanding. It took a few weeks, but they got everything fine tuned and dialed in. Imagine spending thousands of dollars out of pocket, even though it was covered by insurance, and what you bought did not work. I am so grateful to the employees and the owners. They show-up when they tell you and they were respectful to us and our home. They care about their customer’s peace of mind and their product. If you are looking for a company that does great work, stands behind their product, does what they say, and cares about customer service, then you are done searching! This is it! Thanks again to this amazing team!

If you don’t believe me… look at their rating! The proof is there for a reason!

Stephen and Trevor did a fantastic job. We have floor heating and most companies just said "no we don't do that". Stephen and Trevor were meticulous in figuring out how everything worked and resolved my issue. They got a standing ovation when they left